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User review of mHelpDesk

Our business is better with this great software

- by Karen

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Going digital has improved our customer service. Workflow management with mHelpDesk is top-notch. They also have a support team that is quick to respond when we need their assistance.

What aspects are problematic or could work better?

It takes a while for some of our employees to learn how to navigate this app.

What specific problems in your company were solved by this product?

We use this app to store and organize customer data and schedule appointments with our clients.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Computer Hardware

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.