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User review of mHelpDesk

We became more efficient in scheduling and planning our jobs with this platform

- by Hester

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This app proves to be worthwhile especially when demands are high. It makes our workflow smooth-running. All users are able to enter jobs simultaneously. Calendars are also visible to everyone involved in the process. This helps in preventing miscommunication among us users.

What aspects are problematic or could work better?

Maps can be improved in order to enable calculations of route distances and the integration of Excel spreadsheets.

What specific problems in your company were solved by this product?

MHelpDesk made streamlining our process possible, thereby saving us a lot of time. We schedule employees, manage jobs, and plan routes — all with ease — using this app.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Utilities

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.