What are the best aspects of this product?
This app proves to be worthwhile especially when demands are high. It makes our workflow smooth-running. All users are able to enter jobs simultaneously. Calendars are also visible to everyone involved in the process. This helps in preventing miscommunication among us users.
What aspects are problematic or could work better?
Maps can be improved in order to enable calculations of route distances and the integration of Excel spreadsheets.
What specific problems in your company were solved by this product?
MHelpDesk made streamlining our process possible, thereby saving us a lot of time. We schedule employees, manage jobs, and plan routes — all with ease — using this app.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
Utilities
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