Extremely powerful and helpful tool

What are the best aspects of this product?

I like that there are lot of things you can do with this software Microsoft Dynamic. We are using it for managing customer and product information. In addition, it allows us to synch customer data and to keep track of the behavior of our traffic on the website. The product is really helpful especially the UI, it is easily customizable. I like that I can keep track of all data we need to better run our company starting from demographic info, product info to customer purchasing patterns.

What aspects are problematic or could work better?

They could make the UI more intuitive. Also, we needed to upgrade our site entirely so we could “talk” our website and Dynamics.

What specific problems in your company were solved by this product?

We needed a tool that would help us to observe and understand our customers’ behavior and buying patterns. This software helps us to gather statistic of customers’ purchases and to keep track of demographic info. Also, we have found it helpful when it comes to monitoring and managing our whole inventory of products.

Are you a current user of this product?

Yes