Good CRM, certainly on its way to become best

What are the best aspects of this product?

I always joke how we exhausted the program and there is no team out there that is relying on it more than we do. But it's somehow true, you know-we went from on-prem to cloud CRM, and we began to bear fruit from this smart decision. Updates come smoothly, and disaster recovery stands there pitch-perfect, even if I don't believe we're going to use it.

What aspects are problematic or could work better?

I can't say if it's us or the program, but at a certain point we lost our marbles completely. Let's assume it was an initial shock of having data in the cloud-now we've recovered, and online performance feels like our second nature. What I do mind is high-dependency on connection quality, that one should improve for sure.

What specific problems in your company were solved by this product?

We are equipped with a mobile solution that keeps us informed on all updates without having to search for them off-record.

Are you a current user of this product?

Yes