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User review of Microsoft Outlook

very poor support

- by Angela Trentin

USER SATISFACTION

RECOMMENDATION
4 out of 7
Maybe
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

read emails and organize calendar
user interface clean and easy

What aspects are problematic or could work better?

syncing multiple calendars across multiple devices has been a nightmare
poor support - impossible to call them, issue not solved after weeks

What features/services would you like to see in future versions of this product?

instant calendar sync

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Design

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.