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Microsoft Outlook Review

Microsoft Outlook
Our score: 8.3 User satisfaction: 77%

What is Microsoft Outlook?

Microsoft Outlook is an email organizer with a built-in calendar and other tools that help people communicate and stay on top of things. This premium application from Microsoft also has a built-in Skype so users remain connected with their contacts through chat, voice and video without leaving the platform.

With Outlook, users can remain focused on the most important things with an inbox where essential emails from one or more accounts are stored. This allows them to order and manage their priorities.

Additionally, Outlook can integrate with a number of partner apps and services, extending its use and allowing users to manage different aspects of their lives within the software itself.

Overview of Microsoft Outlook Benefits

Ordered Priorities

With Outlook, users can focus on the most important emails with the help of the Focused Inbox. This is where all the communications from different accounts marked important are forwarded to so they can be given immediate attention. This way, users can look at other emails at their convenience.

Highlighted Plans

Outlook makes certain users do not miss flights, trips, and appointments. The software’s calendar places itineraries in focus to remind users and to make them accessible for review.

Moreover, keeping appointments is also made easy with Outlook. The application highlights the dates when meetings are supposed to occur and with a click, users get the details to properly ready themselves.

Effortless Collaboration

Within Outlook, users can work together seamlessly with their colleagues. The software comes with tools that enable users to efficiently attach files from cloud storage services like Google Drive and Dropbox.

Moreover, Outlook affords users the ability to process Office files such as Word documents directly from the inbox. This adds to users’ productivity and lets them stay on top of things while they are working on different tasks.

Mobile Experience

Outlook is not just for Windows PCs and MacBooks. The software can be downloaded as native apps for Android, iOS, and Windows mobile devices. Modifications made on mobile are synced to the desktop version and vice versa so users remain ultra-organized no matter which device they are on.

Integrated Productivity

Outlook has numerous partner apps and services like Paypal that extend the use of the applications. These allow users to manage bookings, notes, finances, and more inside the software that lets them increase their productivity.

Skype Conversations

Outlook users do not have to open the dedicated Skype software when they need to speak with their contacts through chat, video call, or voice call. The application has a built-in Skype so users can smoothly navigate between the two services in one window.

Overview of Microsoft Outlook Features

  • Focused Inbox
  • Travel & Flight Itineraries
  • Document Sharing
  • Integrated Apps & Services
  • Built-In Skype
  • Offline Access
  • Professional Formatting
  • Advanced Font Options
  • Color Themes

Microsoft Outlook Position In Our Categories

Knowing that companies have unique business needs, it is logical they abstain from getting an all-encompassing, ”best” software solution. Nonetheless, it would be hard to chance on such a software product even among branded software systems.
The clever step to undertake is to make a list of the different vital aspects that need deliberation like important features, budget, technical skill aptitude of the users, organizational size, etc. Then, you must perform the product research exhaustively. Browse over some of these Microsoft Outlook evaluations and check out the other applications in your list in detail. Such detailed research ascertains you keep away from poorly fit apps and buy the system which delivers all the features your business requires.

Position of Microsoft Outlook in our main categories:

TOP 100

Microsoft Outlook is one of the top 100 Communications Software products

Microsoft Outlook is also listed in the following subcategories:

Enterprises have diverse wants and requirements and no software platform can be just right in such a condition. It is useless to try to find a perfect off-the-shelf software product that fulfills all your business requirements. The intelligent thing to do would be to customize the solution for your specific needs, staff member skill levels, finances, and other elements. For these reasons, do not hurry and subscribe to well-publicized leading applications. Though these may be widely used, they may not be the ideal fit for your specific needs. Do your groundwork, look into each short-listed application in detail, read a few Microsoft Outlook Email Management Software reviews, call the vendor for explanations, and finally choose the application that presents what you want.

How Much Does Microsoft Outlook Cost?

Microsoft Outlook Pricing Plans:

Free Trial

Microsoft Outlook Premium standalone

Starts at $19.95 per year

Office 365 Home

$9.99/month

Office 365 Personal

$6.99/month

Microsoft Outlook Premium standalone email service starts at $19.95 per year.

The following enterprise pricing packages have Outlook Premium bundled with regular Office 365 applications:

Office 365 Home – $9.99/month or $99.99/year

  • Ad-Free Inbox
  • Advanced Threat Protection
  • Premium Customer Support
  • 1TB OneDrive Cloud Storage
  • Outlook 2016 with Offline Email Access
  • Benefits Sharing with up to 4 Persons

Office 365 Personal – $6.99/month or $69.99/year

  • Ad-Free Inbox
  • Advanced Threat Protection
  • Premium Customer Support
  • 1TB OneDrive Cloud Storage
  • Outlook 2016 with Offline Email Access

User Satisfaction

Positive Social Media Mentions 99
Negative Social Media Mentions 16

We realize that when you make a decision to buy Email Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Microsoft Outlook reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Microsoft Outlook. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • One-time payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Microsoft Outlook Alternatives

Top Competitors To Microsoft Outlook By Price

Trending Email Management Software Reviews

Microsoft Outlook Comparisons

Microsoft Outlook user reviews

An ideal e-mail for office use.

Read full review >
Lila
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2018 Company Size: More than 100 Employees Industry: Broadcast Media

An all-in-one resource for scheduling and e-mail accounts.

Read full review >
Donnie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Real Estate

A great platform for e-mail.

Read full review >
Karla
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2018 Company Size: More than 100 Employees Industry: Renewables & Environment

very poor support

Read full review >
Angela Trentin
3/5

Overall Impression

1/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 14.02.2018 Company Size: 1-10 Employees Industry: Design

My personal review.

Read full review >
Shelly
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: 11-50 Employees Industry: Human Resources

What are Microsoft Outlook pricing details?

Microsoft Outlook Pricing Plans:

Free Trial

Microsoft Outlook Premium standalone

Starts at $19.95 per year

Office 365 Home

$9.99/month

Office 365 Personal

$6.99/month

Microsoft Outlook Premium standalone email service starts at $19.95 per year.

The following enterprise pricing packages have Outlook Premium bundled with regular Office 365 applications:

Office 365 Home – $9.99/month or $99.99/year

  • Ad-Free Inbox
  • Advanced Threat Protection
  • Premium Customer Support
  • 1TB OneDrive Cloud Storage
  • Outlook 2016 with Offline Email Access
  • Benefits Sharing with up to 4 Persons

Office 365 Personal – $6.99/month or $69.99/year

  • Ad-Free Inbox
  • Advanced Threat Protection
  • Premium Customer Support
  • 1TB OneDrive Cloud Storage
  • Outlook 2016 with Offline Email Access

What integrations are available for Microsoft Outlook?

Outlook integrates with a variety of business systems and applications, among which:

  • Skype
  • Evernote
  • Paypal
  • Yelp
  • Uber
  • Boomerang
  • Giphy
  • Dropbox
  • Facebook

Microsoft Outlook average rating:

Average score
5/5 (10 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Yvonne

PROS: The thing that I love with Outlook is how it lets you organize e-mails, tasks, calendars, and just about anything else to help you make it through the day. You have the ability to create calendar invites for others (with or without Outlook). All that's required is an e-mail address. How Outlook seamlessly blends with its Office products makes things so much easier in business.

CONS: One thing that's insane with Outlook (compared to its competitors) is that e-mails remain stuck in outbox. It appears to be happening more frequently than it ought to be. I couldn't figure out why this keeps happening. I'm pretty sure Microsoft has some kind of an algorithm to purposely make this a problem for each version released.

Reviewed 2 years ago

Read full review >

The least favorable review

PROS: read emails and organize calendar user interface clean and easy

CONS: syncing multiple calendars across multiple devices has been a nightmare poor support - impossible to call them, issue not solved after weeks

Reviewed 2 years ago

Read full review >

More reviews from 10 actual users:

Sort by:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

An ideal e-mail for office use.

Read full review >
Lila
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 04.10.2018 Company Size: More than 100 Employees Industry: Broadcast Media

PROS: What I adore with Outlook is its user-friendly UI. I can make a number of folders on the left in sorting out e-mails. In addition, I have filters that help organize e-mails into certain folders. I like having the search bar on the top right since it easily lets me find an e-mail if I happen to have no clue which folder it was sent to. A majority of functions that I use frequently are situated at the top portion of the program.

CONS: At times, the program tends to get disconnected from my account. I frequently have to key in my login and then wait for e-mails to successfully download and sync. This can be annoying. At times, I'm not even sure if I got the right person's e-mail. I'd have to try typing it on the "to" bar.

What do you think about this review? Great Poor

An all-in-one resource for scheduling and e-mail accounts.

Read full review >
Donnie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.09.2018 Company Size: More than 100 Employees Industry: Real Estate

PROS: I'd love to look into my messages from other e-mail accounts/sources in a one location while keeping things compartmentalized. I like its calendar feature. It's great because it can easily sync with the calendar stored in my smartphone. I love how you can preview attachments/messages without opening any e-mail. I also like the way their homepage is setup.

CONS: It can be difficult at times in setting up and linking other e-mail accounts to Outlook. Outlook may not be the one to blame. I don't favor the Favorites area located on the left portion of the pane. I find them rather redundant compared to the other options on the lower right portion. I'm still trying to get the hang of it as well as the process of adding accounts.

What do you think about this review? Great Poor

A great platform for e-mail.

Read full review >
Karla
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.09.2018 Company Size: More than 100 Employees Industry: Renewables & Environment

PROS: It's a great way for setting up business-related e-mails. Management can be done easily. It's very fast on my PC. Calendar functionality is fantastic. Contacts can easily be transferred.

CONS: It has some issues. For example, it has trouble integrating with private e-mails. They need to work on the archived e-mails so it can easily be accessed.

What do you think about this review? Great Poor

very poor support

Read full review >
Angela Trentin
3/5

Overall Impression

1/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 14.02.2018 Company Size: 1-10 Employees Industry: Design

PROS: read emails and organize calendar user interface clean and easy

CONS: syncing multiple calendars across multiple devices has been a nightmare poor support - impossible to call them, issue not solved after weeks

What do you think about this review? Great Poor

My personal review.

Read full review >
Shelly
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.01.2018 Company Size: 11-50 Employees Industry: Human Resources

PROS: Its calender option is the best. It lets me look into other calendars aside from your own. Sending e-mails to colleagues and other people outside your group. The desktop app functions reasonably well. Mobile functionality is awesome.

CONS: Sometimes Outlook won't end up displaying e-mails the right way. This is true with responsive e-mail. Crashes as a result of certifications that have expired. Resolving requires bringing in an IT guy.

What do you think about this review? Great Poor

A great e-mail system in today’s market.

Read full review >
Candace
4/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.01.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: I like just about everything that Outlook has to offer. It's simple to send out and receive e-mails. Its latest update makes it so much simpler in attaching files that's been saved recently. I'm able to set away message whenever I'm on vacation. I won't have to worry about people not receiving a response.

CONS: There's been major changes found in the latest update that took a bit of time to adjust. This time though, I'm breezing my way through its options.

What do you think about this review? Great Poor

An awesome program for e-mailing and scheduling.

Read full review >
Yvonne
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.01.2018 Company Size: 11-50 Employees Industry: Banking

PROS: The thing that I love with Outlook is how it lets you organize e-mails, tasks, calendars, and just about anything else to help you make it through the day. You have the ability to create calendar invites for others (with or without Outlook). All that's required is an e-mail address. How Outlook seamlessly blends with its Office products makes things so much easier in business.

CONS: One thing that's insane with Outlook (compared to its competitors) is that e-mails remain stuck in outbox. It appears to be happening more frequently than it ought to be. I couldn't figure out why this keeps happening. I'm pretty sure Microsoft has some kind of an algorithm to purposely make this a problem for each version released.

What do you think about this review? Great Poor

Highly intuitive. Never went through any learning curve or whatsoever.

Read full review >
Sheila
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.01.2018 Company Size: More than 100 Employees Industry: Wholesale

PROS: I've been using a lot of Microsoft products. I like how consistent the UI is. Similar menus appear in the same areas. The Help menu is handy if you happen to be a newbie. Seek out what you need help in and a possible solution is available.

CONS: I can't think of anything negative with. Except maybe for its pricing. You get the same web-hosted solution for personal use without charge. For newbies, I can sense how Outlook involves learning a lot of things. You don't have to make use of its advanced functionality though unless you really want to.

What do you think about this review? Great Poor

Outlook is still the best breed of e-mail in the market out there.

Read full review >
Cedric
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.01.2018 Company Size: More than 100 Employees Industry: Information Technology

PROS: The maturity of this product can be described with one word: integration. Back then, Microsoft understood that scheduling, messaing, and contact management are linked and depenedent on each other for carrying out everything you need in organizing connections, interaction, and calendars. Outlook grew up and it became Microsoft's critical component in their Office platform. They even made Outlook as a premimum component within the cloud. This makes it capable in competing against Yahoo, G-Mail, and other platforms that are cloud-based.

CONS: Even with Microsoft doing whatever they could in making Outlook the best, they've still left out certain integration components within their very own software. Windows Calendar and Contacts provide lighter versions of managing fata that certain users can carry out. When the same users make a decision to dive into Outlook, a lot of challenges present themselves in migrating Windows apps directly into Outlook. There are solutions to the problem, but a typical user will have a difficult time transitioning.

What do you think about this review? Great Poor

One of the best things that I’ve ever come across.

Read full review >
Christy
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.12.2017 Company Size: More than 100 Employees Industry: Information Technology

PROS: Microsoft Outlook is and will be the best e-mail app that I've ever used. I've been making use of it for almost a decade now. It's a lot better than other softwares like it. Creating e-mails has never been this simple. If you want to include someone in your list from your own network, just push a few keyboard buttons, and you're done.

CONS: At the moment? Nothing to hate. I love everything it's offering.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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