A useful and all-around tool for IT management in an enterprise.

What are the best aspects of this product?

The latest set of releases provide a smarter user interface, which helps organize your enterprise-related items. OS deployments are more direct this time around. Pre-filled menus and options can be of great assistance in finding the right option for the things that you do. App and package deployments contain pre-installed wizards that gives you the ability to import and label files. Life cycle management for apps and packages is a cinch.

What aspects are problematic or could work better?

At times, the SCCM functions uber slow. If you've recently included an asset, you might have to wait around half an hour for it to pop up in the user interface and database. It doesn't have real-time reporting. We went from a solution offered by Altiris to SSCM. The thing tha makes Altiris better is its real-time status updates in OS deployments or console/server tasks sequences.

What specific problems in your company were solved by this product?

IT management within the enterprise. We wanted to go for a solution that can remotely provide machine re-imagery and app deployment. We were in need of something that would help organize our company effectively. This product did the job. And it does so very well.

Are you a current user of this product?

Yes