Offers everything needed for managing infrastructures

What are the best aspects of this product?

Its tracking and reporting tools are very helpful for compliance purposes. The ability to guarantee that all applications that run in deployed computers are approved and remains updated is very useful in organization-wide deployment. The ability to push package application installations as well as system updates is something I utilize daily. Lastly, it got a powerful and very robust remote support as well as management.

What aspects are problematic or could work better?

We did have some minor problems when we rolled out the IPV6. We reached out to the Microsoft team and they fixed those issues in no time. Other than that, everything is working fine for us. Minor problems do happen with most solutions which are kind of normal and acceptable as long as they are resolved immediately. So generally, I think there is nothing I can consider a downside of using this one.

What specific problems in your company were solved by this product?

It has helped us with app packaging or deployment, remote management, remote support, and generating compliance reports.

Are you a current user of this product?

No