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User review of MightyCall

Great… WHEN it works.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
2 out of 7
Very unlikely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

The app is easy to use, and when things are working the way they should, it's a good service

What aspects are problematic or could work better?

Customer service is the WORST ever. They do not answer calls, and getting an answer via email can take weeks of sending repeated requests, even when the request for help is extremely urgent, like when there's a problem with the system

What features/services would you like to see in future versions of this product?

Decent customer service, and fixing all the bugs

What specific problems in your company were solved by this product?

Didn't have a problem. Just needed a reliable forwarding phone service. This is not reliable

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Leisure, Travel & Tourism

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

$19.99/month

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Call Management

Call Blocking
3
ok
Call Forwarding
2
mediocre
Caller ID
3
ok

Advanced VoIP Features

Telemarketer Blocking
2
mediocre