Price

$14.92

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MightyCall REVIEW

VoIP Software

1 user review
USER SATISFACTION 97%
OUR SCORE 8.5

What is MightyCall?

MightyCall is an advanced virtual phone system that consolidates customer calls, social media comments, and emails into a single queue for simplified issue tracking. It won our Supreme Software Award for 2017 as well as the Expert’s Choice Award for the same year.

Its target audience are predominantly small and mid-tier market participants who rely on delivering quality phone services, and collating client data in a less time-consuming manner.

What users get with MightyCall is in fact a centralized virtual receptionist system that processes all calls clients receive via toll-free, local, or vanity phone numbers. With all calls seamlessly routed to the proper departments and people, users have no room to worry about handling a large volume of calls from customers and existing clients. As your business grows and develops, MightyCall follows.

What makes MightyCall even more practical is the array of premium features like the ClickConnect, direct calls-to-action embedded on business websites, blogs, online stores, and several similar shortcuts used to convert random visitors into paying customers. To support traditional expectations and existent database connections, MightyCall will also connect to any telephone device you have in place, including landline and conference numbers, and even the mobile devices of your team members.

MightyCall uses the cloud-hosting and simplicity tricks to make users fond of its intuitive interface, and supports such affection even further with reliable and knowledgeable support. Customers will also appreciate the native mobile apps, and the opportunity to blend it easily within their software architecture, as MightyCall now integrates with a vast number of third-party applications.

Overview of MightyCall Benefits

How exactly does MightyCall enhance business productivity? To start with, it gives businesses an added oomph to their professional image with a very useful and reliable virtual phone system. The double take, nevertheless, is that the same phone system will nurture customer relationship, collect feedback, and tackle all types of queries and requirements.

A secure local, vanity, toll-free or international phone number

The MightyCall service was designed to give customers dedicated local, vanity, toll-free or even international numbers they can use to reach (be reached by) customers from different locations. Users can choose between a new vanity number that makes their brand look more credible and professional, or a dedicated port for their existent numbers and devices, so that they won’t lose traction with their existent customers. MightyCall can be connected to any conference or landline number, office device, or agent’s mobile phone. The choice is up to you!

Virtual service environments, where you don’t have to install, maintain, or update anything

What users find particularly useful about MightyCall is that it is completely cloud-hosted, and they won’t be required to undergo complex trainings and expensive installations. In a revolutionary manner, MightyCall transfers all service delivery operations in cloud, and helps the new team save money, time, and of course – some valuable office estate.

The 24/7 auto-attendant and invisible receptionist

MightyCall is well-known by its Virtual Receptionist feature, which not only streamlines communication with customers, but makes sure they’re taken really good care of. From their perspective, you’re a credible and professional deliverer who pays attention to each customer, while from yours, you’re running a successful service department where no query falls through the cracks. Put into perspective, this means that the client will get a welcoming message and get listed into an activity queue until his query is redirected to the right agent. Voice mail and voice-to-text transcriptions are also available upon request, and the number can be replaced with professional digits if the agent requires so.

What is even more important from a business point of view is that MightyCall makes the most of each client communication. Thanks to its intelligent structure and features such as Social Media and Email trackers, you will soon use it to gather customer data and turn it into operable intelligence, and follow the progress of each agent to tackle suspicious issues.

An instant calling widget embedded on your business website

Another important benefit from using MightyCall is that this VoIP will make your contact data easily and instantly accessible to future customers. When a random visitor checks out your service and fells intrigued to find out more, he can do so by pressing a single Call button. Since most users nowadays shop and order from mobile devices, this will be a valuable factor for them to consider you as their provider.

Dedicated mobile apps

All MightyCall subscribers receive dedicated iOS and Android apps their agents can install on any smart phone/device. The purpose is to make service available even when out of the office, and do so without covering additional fees and installation expenses. The mobile apps are just as functional as the desktop ones, meaning that they record call logs from your clients, and provide you with their email addresses, phone numbers, and social media accounts.

Reliable and knowledgeable support

Despite of being incredibly easy to use, MightyCall still ensured all customers will get professional help in need, and its team is thus available via live chat, phone, email, or ready to answer personalized and complex tickets. Access to support is also not limited to the plan users have chosen.

Overview of MightyCall Features

  • Call Forwarding
  • Local, Toll-Free, or Vanity Number or Port Existing Number
  • Voicemail
  • Custom Call Menus
  • “Contact Us” Widget
  • Click-to-Call Widget
  • Activity Dashboard
  • Free Mobile Apps for iOS and Android
  • Activity Queue
  • Click-to-Call Widget for WordPress
  • Social Media Tracker
  • 24 hour Auto Attendant/Virtual Receptionist
  • Transfer Calls
  • International Forwarding for Extensions
  • SMS
  • Ring Groups & Group Call Alerts
  • Custom Extensions/Dial by Extension
  • Voicemail to Text Transcriptions
  • Separated Voicemail per Employee
  • Integrated To-Do List
  • Email and Task Tracker
  • Integration API

Awards & Quality Certificates

MightyCall Position In Our Categories

Position of MightyCall in our main categories:

50

MightyCall is one of the top 50 Communications Software products

50

MightyCall is one of the top 50 Customer Support Software products

50

MightyCall is one of the top 50
Communications Software products

50

MightyCall is one of the top 50
Customer Support Software products


MightyCall is also listed in the following subcategories:

Category:Position:Category:Position:
VoIP Software#11
Category:Position:
VoIP Software#11

It is crucial to note that almost no software in the Communications Software category will be a perfect solution that can match all the needs of various business types, sizes and industries. It may be a good idea to read a few MightyCall reviews first as certain solutions might dominate exclusively in a very narrow group of applications or be designed with a very specific industry in mind. Others can function with an intention of being simple and intuitive and therefore lack complex elements needed by more experienced users. You can also come across apps that focus on a broad group of users and offer a powerful feature set, but that in most cases comes at a higher cost of such a software. Be certain that you're aware of your needs so that you choose a solution that provides specifically the features you search for.

How Much Does MightyCall Cost?

MightyCall Pricing Plans:

MightyCall offers three SMB and enterprise pricing plans for users to choose from, and both month-per-month and annual subscriptions to cater to their specific needs. Upgrades/Downgrades are possible at any point in time. There is also a free demo available that lets you see the software in action first. You can easily schedule a MightyCall demo here.

In addition, the company doesn’t impose any long-term contractual obligations, and offers a flexible, 30-days money return policy.

Take a look at the pricing details and select the best plan for your company:

Basic – $14.92/month 

  • 500 Talk minutes
  • 2 Team members
  • 1 Toll-free or local number

Standard – $37.49/month

  • 3000 Talk minutes
  • 500 Text messages
  • 7 Team members
  • 3 Toll-free or local numbers

Ultimate – $69.99/month

  • 10000 Talk minutes
  • 4000 Text messages
  • 25 Team members
  • 5 Toll-free or local numbers

A variety of affordable add-ons is also available:

  • An extra number for $5
  • An international number for $10
  • Voice-to-text transcription for $10
  • Call recording for $15
  • 250 Text messages for $15

User Satisfaction

We realize that when you make a decision to buy VoIP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MightyCall reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MightyCall. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

64

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TICKETS

MightyCall User Reviews

What are MightyCall pricing details?

MightyCall Pricing Plans:

MightyCall offers three SMB and enterprise pricing plans for users to choose from, and both month-per-month and annual subscriptions to cater to their specific needs. Upgrades/Downgrades are possible at any point in time. There is also a free demo available that lets you see the software in action first. You can easily schedule a MightyCall demo here.

In addition, the company doesn’t impose any long-term contractual obligations, and offers a flexible, 30-days money return policy.

Take a look at the pricing details and select the best plan for your company:

Basic – $14.92/month 

  • 500 Talk minutes
  • 2 Team members
  • 1 Toll-free or local number

Standard – $37.49/month

  • 3000 Talk minutes
  • 500 Text messages
  • 7 Team members
  • 3 Toll-free or local numbers

Ultimate – $69.99/month

  • 10000 Talk minutes
  • 4000 Text messages
  • 25 Team members
  • 5 Toll-free or local numbers

A variety of affordable add-ons is also available:

  • An extra number for $5
  • An international number for $10
  • Voice-to-text transcription for $10
  • Call recording for $15
  • 250 Text messages for $15

What integrations are available for MightyCall?

MightyCall supports integrations with the following business systems and applications:

  • Yola
  • GoDaddy
  • Wix
  • Parallels
  • Basekit
  • Ecwid
  • IBS Group
  • Mastertelekom
  • Group Upiter
  • The Intersvyaz Group
  • Ekspilayn
  • OBIT
  • Vec.md
  • MicroTest
  • Lanka
  • Teleopti
  • Terrasoft
  • LuxBase
  • Medical Group
  • MADIV
  • Imtradex GmbH

User reviews


1 Review

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Published 7 months ago
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I love the Mightycall software, because allows us to adapt to our customers’ needs and to help them immediately. They have wonderful and of course very helpful features...



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