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User review of Mikogo

No go for Mikogo

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
3 out of 7
Unlikely
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Like all screen sharing applications - Mikogo allows a user to share their screen with a client download and a few clicks. It's ok for simple one way presentations for a few people.

What aspects are problematic or could work better?

I found Mikogo to be very buggy with screen freezes and slowness. The move people you have on the session the more severe the problems become. Customer service was weak - non existent with the free version and poor with the paid version.

What features/services would you like to see in future versions of this product?

They need to do a lot of work to improve their technology - several years ago it worked well - it seem like they stopped doing any serious updates.

What specific problems in your company were solved by this product?

If you want a simple presentation tool for one on one or a presentations to a few viewers it's an OK app. Use the free version.

Are you a current user of this product?

Yes

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.

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