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Mikogo Review

Mikogo
Our score: 7.6 User satisfaction: 93%

What is Mikogo?

Mikogo is an easy-to-use screen sharing app that offers a fast and secure solution for online meetings, web conferencing and presentations, webinars, remote support, sales calls and more. Web presenters can use Mikogo’s high-speed desktop sharing features to share their screen (including any app or document) with meeting participants live over the internet. Whatever the presenter shows on their screen can be viewed remotely by participants on their own screens.

Mikogo is offered free and for more features you can upgrade to a business account. Security is guaranteed is Mikogo employs AES encryption as well as other measures.

Overview of Mikogo Benefits

Mikogo is a free screen sharing solution for online meetings and web presentations. Anyone can download the software and conduct feature-rich screen sharing meetings with anyone around the world. Anything you see on your screen, your guests will see on their screens.

Mikogo is the ideal solution for your meetings for three reasons:

  • HTML Viewer: 100% browser-based for participants. No downloads. No Flash.
  • Free for non-commercial use. Professional plans for businesses.
  • Create a free account and get started easily.

Overview of Mikogo Features

  • Screen sharing with multiple participants
  • Adjust speed/quality settings
  • Application selection
  • Chat
  • Copy/paste/email session info
  • Disable specific features
  • File/clipboard transfer
  • HTML viewer – 100% browser based
  • Meeting scheduler
  • Multi-monitor support
  • Participant emoticons
  • Participant pointer
  • Pause transmission
  • Profile manager
  • Recording and playback
  • Remote keyboard/mouse control
  • Session login on your website
  • Switch presenter
  • Usage reports
  • Whiteboard

What Problems Will Mikogo Solve?

Online Sales Demo:

A salesperson is on a call with a potential new client. The sales rep wants to demonstrate his/her company’s product and services and needs to present the content from his/her computer screen to the client. But the client is cautious and does not trust nor want to download unknown software. Plus the client has issues with their company network and firewalls which block unknown downloads.

The salesperson starts a Mikogo session on their end and invites the client to join the screen sharing meeting via the HTML Viewer. The client connects to the meeting from within their browser. No downloads. No plugins. No Flash, Java or ActiveX. The HTML Viewer is just visiting any website – all the client needs is a browser and an Internet connection.

Online Meeting:

A financial advisor would like to discuss his client’s accounts and investment opportunities. He has prepared all the files and input all the client’s financial data into his financial planning software application. Unfortunately his client, like many, is too busy to make the trip over town for a face-to-face chat. The financial advisor could email all the data to him, along with the investment options, and hope that the client understands everything. But without being able to show the clients via the financial planning application, it can be extremely difficult to explain the options.

The finanical advisor schedules a Mikogo meeting with his client who then joins the online meeting from their own office. The advisor walks the client through the options by presenting the financial planning application live during the web meeting.

Online Training:

A software company develops and sells a variety of software packages to their clients. They provide countless user guides and manuals to assist their clients in using the new software, but it is not the same as providing personal assistance. The software company runs both 1-on-1 and group online training sessions for new clients where the software trainers present their software application live over the Web via Mikogo and walk their clients through the features and touch upon all main pain points to ensure their clients get the best experience from the software.

Mikogo Position In Our Categories

Since companies have distinct business-related demands, it is rational they avoid purchasing a one-size-fits-all, ”best” software solution. Regardless, it is hard to pinpoint such application even among well-known software solutions.
The practicable step to do is to narrow down the various significant functions which call for a research including major features, price terms, technical skill aptitude of the employees, organizational size, etc. Next, you must double down on your product research comprehensively. Have a look at these Mikogo review articles and explore each of the solutions in your list in detail. Such detailed research ensure you stay away from unfit apps and select the one that has all the features your business requires to achieve growth.

Position of Mikogo in our main categories:

TOP 200

Mikogo is one of the top 200 Communications Software products

Mikogo is also listed in the following subcategories:

Every business has its own characteristics, and might require a particular type of Communications Software solution that will be fit for their company size, type of clients and staff and even particular niche they deal with. We advise you don't count on getting an ideal services that is going to work for each company no matter what their history is. It may be a good idea to read a few Mikogo Communications Software reviews first and even then you should keep in mind what the solution is intended to do for your company and your employees. Do you require a simple and intuitive service with just essential functions? Will you actually make use of the complex functionalities required by experts and big enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it will be much easier to find a trustworthy app that will fit your budget.

How Much Does Mikogo Cost?

Mikogo Pricing Plans:

Free Trial

Free Plan

Free

Professional Plan

$16 / month

Mikogo offers two plans, a free one and a paid one for enterprises and professionals. Here are the details:

Free Plan:

  • A single user
  • 1 participant per session
  • All standard features

Professional Plan: $16 / mo (annually)

  • A single user
  • 25 participants per session
  • Standard and Premium features

User Satisfaction

Positive Social Media Mentions 24
Negative Social Media Mentions 2

We realize that when you make a decision to buy Communications Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Mikogo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Mikogo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • One-time payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Mikogo Comparisons

Mikogo user reviews

Ideal Tool for Remote Screen Sharing And Collaboration

Read full review >
Bethany
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.09.2018 Company Size: More than 100 Employees Industry: Consumer Services

The Simplest Way To Start An Online Conference

Read full review >
Neil
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: Financial Services

Simple and Straightforward Software

Read full review >
Christina
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 04.09.2018 Company Size: 1-10 Employees Industry: Computer Software

No go for Mikogo

Read full review >
Anonymous Reviewer
2/5

Overall Impression

1/5

Customer Support

2/5

Value for Money

3/5

Ease of Use

Published on: 15.03.2018 Company Size: N/A Industry: N/A

What are Mikogo pricing details?

Mikogo Pricing Plans:

Free Trial

Free Plan

Free

Professional Plan

$16 / month

Mikogo offers two plans, a free one and a paid one for enterprises and professionals. Here are the details:

Free Plan:

  • A single user
  • 1 participant per session
  • All standard features

Professional Plan: $16 / mo (annually)

  • A single user
  • 25 participants per session
  • Standard and Premium features

What integrations are available for Mikogo?

Mikogo offers a REST API for easy integration into third-party products. The Mikogo API provides for scheduling, starting and participating in online meetings. No user data needs to be exchanged as the user management remains with you.

Mikogo average rating:

Average score
3.9/5 (4 user reviews)
4/5

Overall Impression

3/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Neil

PROS: As my business operates in the virtual world, it is imperative that I have a software that enables me to initiate and host online conferences with my team, partners, and clients. Talking over the phone is just cumbersome and difficult. With Mikogo, I am able to talk to my clients and discuss with them key issues, tax returns, proposals, etc.

CONS: There is now downside whatsoever. I love it now that I can record our conferences for documentation.

Reviewed 1 year ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Like all screen sharing applications - Mikogo allows a user to share their screen with a client download and a few clicks. It's ok for simple one way presentations for a few people.

CONS: I found Mikogo to be very buggy with screen freezes and slowness. The move people you have on the session the more severe the problems become. Customer service was weak - non existent with the free version and poor with the paid version.

Reviewed 2 years ago

Read full review >

More reviews from 4 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Ideal Tool for Remote Screen Sharing And Collaboration

Read full review >
Bethany
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.09.2018 Company Size: More than 100 Employees Industry: Consumer Services

PROS: The Mikogo software simply delivers and works as advertised. We once used Skype when we need to have video conferences but it simply doesn't have that screen sharing function that we needed. Mikogo does and it really allowed us to maximize our time and efforts. It also comes with a handy pointer.

CONS: I have recently started using it so I have not experienced any issue so far.

What do you think about this review? Great Poor

The Simplest Way To Start An Online Conference

Read full review >
Neil
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.09.2018 Company Size: More than 100 Employees Industry: Financial Services

PROS: As my business operates in the virtual world, it is imperative that I have a software that enables me to initiate and host online conferences with my team, partners, and clients. Talking over the phone is just cumbersome and difficult. With Mikogo, I am able to talk to my clients and discuss with them key issues, tax returns, proposals, etc.

CONS: There is now downside whatsoever. I love it now that I can record our conferences for documentation.

What do you think about this review? Great Poor

Simple and Straightforward Software

Read full review >
Christina
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 04.09.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: The setup was very quick and I am able to connect to my clients in an instant. The best part is that I can ask my clients to connect to my system and the process is not very difficult. No one of them had any trouble with the process. I have heard that new features were rolled out recently. Can't wait to try them out.

CONS: I don't have any complaints or dislike. I just wanted to get my hands on the new features and see how they can impact my business. Would also be great if they inform me of these new applications as well as the date of their releases.

What do you think about this review? Great Poor

No go for Mikogo

Read full review >
Anonymous Reviewer
2/5

Overall Impression

1/5

Customer Support

2/5

Value for Money

3/5

Ease of Use

Published on: 15.03.2018 Company Size: N/A Industry: N/A

PROS: Like all screen sharing applications - Mikogo allows a user to share their screen with a client download and a few clicks. It's ok for simple one way presentations for a few people.

CONS: I found Mikogo to be very buggy with screen freezes and slowness. The move people you have on the session the more severe the problems become. Customer service was weak - non existent with the free version and poor with the paid version.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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