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User review of Mindbody

Fancy but not worth it.

- by Krista Edwards

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

Lots of bells and whistles.
Easy to use.
Fancy interface.

What aspects are problematic or could work better?

Price quadrupled in four years for the package that had the capacity for recurring gym memberships. Customer support is terrible. Half a dozen people will give you 12 different answers. If you decide to leave it will cost a lot of money go half the information you were supposed to get.

What specific problems in your company were solved by this product?

Clients can sign up online. Convienent but not worth the price tag.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It promoted secure and safe working environment for employees and management.

PRICING & COSTS

What is your total annual cost for using this product?

$1500

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

No

FEATURE DETAILS

No information provided by the reviewer.

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