MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Price

$125

Logo of Mindbody
Ask Vendor A QuestionFind A Better App
Logo of Mindbody

Mindbody REVIEW

Club Management Software

11 user reviews
USER SATISFACTION 93%
OUR SCORE 9.6

What is Mindbody?

MINDBODY is business management software targeting Health and Wellness companies to help them effectively manage their marketing and business operations. It helps in automating business tasks, including payment collection, confirmations, rescheduling, and payroll processing. Software’s easy-to-use and effective marketing tools allow organizations to stay in touch with their customers and integrate promotions at the point of sale. The marketing tools allow creating custom gift cards and starting promotions and loyalty programs.

Automatic notifications, confirmations and reminders minimize no-shows. Clients can conveniently book their next appointment through the website or the Android & iOS app. Comprehensive and insightful reporting tools allow tracking various trends, including monthly revenues, sales, attendance, retention levels as well as inventory, which provides management with the data required for better planning.

Overview of Mindbody Benefits

MINDBODY helps businesses grow by providing them with the necessary tools to effectively manage their resources and automate their business tasks. Clients get to book their appointments as per their convenience using a device of their choice, while their visit history and payment details are stored in a single and easy-to-manage profile. You can link the schedule directly to the website as well as Facebook page, which updates in real-time. Different filters like by name, by service, by staff member etc. makes sorting the entire schedule easier. The Android and iOS apps help take the customer experience to another level and make it easier for users to manage their appointments right from their phones.

Marketing tools allow sending the right message to potential customers and then track the results. Automated reminders, updates and notifications via emails and text messages are sent to customers to reduce no-shows, while the clients can also be notified when someone else cancels and the wait list opens up. Gift-cards can be applied directly to client accounts and family members, and can be put together when two or more clients pay or schedule together. Clients are also able to login and add billing information, view past visits and payments, redeem gift-cards, and more.

Managing staff resources is also made easier, thanks to organizational features that help organize team’s work, and schedule employee’s work in a single, easy to manage the place. Payroll can also be processed quickly and without any hassle.

Overview of Mindbody Features

  • Online booking
  • Marketing
  • Point of sale
  • Staff resources
  • Comprehensive repotting
  • Automated tasks, scheduling and billing
  • Payroll
  • Website and Facebook integration
  • Android and iOS app
  • Filters
  • Promotion
  • Automated notifications and reminders
  • Gift-cards
  • Online store
  • Auto-billing
  • Comprehensive profiling
  • Unique logins
  • Payroll tracking
  • Recurrent payments
  • Auto refilling of spots
  • Attendance management
  • Barcode scanning
  • Class scheduling
  • Employee self service
  • Referral tracking

Mindbody Position In Our Categories

Position of Mindbody in our main categories:

1

Mindbody is top 1 Club Management Softwareproduct

1

Mindbody is 1
Club Management Software product


If you are interested in Mindbody it could also be sensible to analyze other subcategories of Best Club Management Software collected in our database of SaaS software reviews.

Every enterprise has different wants and needs a software that can be personalized for their size, kind of workers and clients, and the specific industry they are in. For these reasons, no system can provide perfect features off-the-shelf. When you try to find a software app, first be sure what you need it for. Read some Mindbody reviews and ask yourself do you want basic features or do you require complex functionality? Are there any industry-specific features that you are searching for? Obtain the answers to these questions to assist your search. There are lots of aspects that you need to reflect on and these include your finances, specific business wants, your organization size, integration needs etc. Take your time, check out a few free trials, and finally select the platform that presents all that you require to boost your company effectiveness and productivity.

How Much Does Mindbody Cost?

Mindbody Pricing Plans:
Free trial
Essential
$125/month
Accelerate
$195/month
Ultimate
$395/month

MINDBODY offers three pricing plans that all include mobile apps, scheduling, autopay billing, unlimited support, business management courses, and client management. These are the options you can choose from:

Essential – $125/month

  • MINDBODY app listing
  • Retail POS
  • Class, appointment, workshop and event scheduling
  • Automated email and texts
  • 35+ Reporting
  • Branded web tools
  • MINDBODY University on Demand
  • Advanced scheduling options for events and workshops
  • 1:1 onboard training

Accelerate – $195/month

  • MINDBODY app listing
  • Retail POS
  • Class, appointment, workshop and event scheduling
  • Automated email and texts + advanced features
  • 90 Reporting
  • Branded web tools
  • MINDBODY University on Demand
  • Advanced scheduling options for events and workshops + rooms and equipment scheduling
  • 1:1 onboard training
  • 2-way SMS notifications

Ultimate – $395/month

  • MINDBODY app listing
  • Retail POS
  • Class, appointment, workshop and event scheduling
  • Automated email and texts + advanced features
  • 90 Reporting
  • Branded web tools
  • MINDBODY University on Demand
  • Advanced scheduling options for events and workshops + rooms and equipment scheduling
  • 1:1 onboard training
  • 2-way SMS notifications
  • Custom mobile app

Furthermore, there are also more features offered in each plan tier on categories including scheduling, marketing, client management, staff management, and point of sale (POS).

User Satisfaction

We realize that when you make a decision to buy Club Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Mindbody reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Mindbody. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

134

NEGATIVE SOCIAL MENTIONS

10

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT

Mindbody User Reviews

Anonymous Reviewer

2 months ago
Verified
user


Andrew Stalteri

Krista Edwards

Sonia

What are Mindbody pricing details?

Mindbody Pricing Plans:
Free trial
Essential
$125/month
Accelerate
$195/month
Ultimate
$395/month

MINDBODY offers three pricing plans that all include mobile apps, scheduling, autopay billing, unlimited support, business management courses, and client management. These are the options you can choose from:

Essential – $125/month

  • MINDBODY app listing
  • Retail POS
  • Class, appointment, workshop and event scheduling
  • Automated email and texts
  • 35+ Reporting
  • Branded web tools
  • MINDBODY University on Demand
  • Advanced scheduling options for events and workshops
  • 1:1 onboard training

Accelerate – $195/month

  • MINDBODY app listing
  • Retail POS
  • Class, appointment, workshop and event scheduling
  • Automated email and texts + advanced features
  • 90 Reporting
  • Branded web tools
  • MINDBODY University on Demand
  • Advanced scheduling options for events and workshops + rooms and equipment scheduling
  • 1:1 onboard training
  • 2-way SMS notifications

Ultimate – $395/month

  • MINDBODY app listing
  • Retail POS
  • Class, appointment, workshop and event scheduling
  • Automated email and texts + advanced features
  • 90 Reporting
  • Branded web tools
  • MINDBODY University on Demand
  • Advanced scheduling options for events and workshops + rooms and equipment scheduling
  • 1:1 onboard training
  • 2-way SMS notifications
  • Custom mobile app

Furthermore, there are also more features offered in each plan tier on categories including scheduling, marketing, client management, staff management, and point of sale (POS).

What integrations are available for Mindbody?

MINDBODY integrates with the following business systems and applications:

  • Facebook
  • Google Calendar
  • Google Analytics
  • Constant Contact
  • Xero
  • Credit Card
  • Email

User reviews


User reviews in total: 11

4
4
0
0
3

Average Rating:

Write your own review of this product

Add a review

The most favorable review

Earnest

9 months ago


Pros: This app offers a great service and worthy options. Regardless of business size, they have available plans that work around your budget to help jumpstart your business. Props their excellent customer service.

Cons: There's nothing that I really hate with MINDBODY. But it'd be cool to have some sort of functionality that lets me take charge in controlling or cancelling classes via a smartphone or tablet. But then again, the app is constantly being updated so it's really a matter of time before it'll actually happen.

The least favorable review

Anonymous Reviewer

2 months ago


Pros: The software is pretty easy to figure out however the bad too far outweighs the good

Cons: THEY CONSTANTLY DISRUPT BUSINESS - When you crash as often as MindBody does it really doesn't matter whether your software is easy to use or not. They also choose to launch software updates and perform maintenance during peak business hours which constantly disrupts business. They scheduled maintenance on Saturday, 5/18 (Mother's Day Weekend) and again on Saturday 5/25 (Memorial Day Weekend) this month! They don't have any consideration for the clients who are relying on their software to run their business. One outage on 4/5/18 lasted THE WHOLE DAY!!! Then the following day their credit card processors went down almost an entire day and this was a busy Friday for us. They majorly altered their software system and implemented in on Saturday 3/3/18 which severely disrupted business. All of a sudden our front desk staff could not book clients services, close out the register, or tip service providers out. They stated that this was now the Essentials Package. THEY STOLE THOUSANDS FROM OUT CLIENTS ACCOUNTS - They discontinued our clients rewards and took all the money that they had earned from their accounts. Some of our clients had been earning these funds for a decades. We had thousands affected! THEIR CREDIT CARD PROCESSING WONT ACCEPT ALL CREDIT CARDS - They switched us over so that they could function as our credit card processor this last year and assured us that nothing would change, however because of the way they process transactions prepaid credit cards like visa, mastercard, etc can no longer be used as a form of payment. THEY HOLD YOUR CLIENT DATA HOSTAGE - Additionally, when we leave we will have to pay them ~$1k for our own clients information to have it transferred to the new company . . . OUR OWN CLIENTS!!!

Anonymous Reviewer
Report a concern

Published 2 months ago
Verified
user
The software is pretty easy to figure out however the bad too far outweighs the good



What do you think about this review? Great Poor
Andrew Stalteri
Report a concern

Published 5 months ago
Verified
user
- It's highly excepted in the fitness community




What do you think about this review? Great Poor
Krista Edwards
Report a concern

Published 9 months ago
Lots of bells and whistles.




What do you think about this review? Great Poor
Published 9 months ago
Verified
user
This app offers a great service and worthy options. Regardless of business size, they have available plans that work around your budget to help jumpstart your business....



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
I like that we can access client’s history and add notes to every account. We are able to book appointments. Also, the online booking is great idea and the app works...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
I like that I can easily book an appointment and keep track of everyone’s schedule for specific date and I can see my schedule by both day and week. Also, beside the...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
In my experience, this is perfect tool for scheduling, account and user profile management. It does almost everything! It allows us to run reports and to keep track of...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
It has its own mobile app and updates rather swiftly. It's capable of storing large volumes of data. In just a matter of clicks, I'm able to take a peek as to who signed...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
I’m using this software to help my clients. I like that the program has its own depth and you can clearly see how much work the team behind it has put in to it. It is...



What do you think about this review? Great Poor
Published 2 years ago
Verified
user
The functionality of their site as well as their Express, Connect, and Check-in apps are pretty cool. Connect does it job in getting our clients to book class...



What do you think about this review? Great Poor

Thank you for submitting your review!

In order to ensure high-quality of our reviews we'll have to verify your email address. Please insert your email address below.

Thank you!

A verification email has been sent to the address you provided. Please click on the link in that email to finalize your review submission.

Page last modified

Share
Tweet
Share