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User review of Miva Merchant

A powerful software with features far outweigh the cost

- by Billy

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I like that the cost of Miva does not eat into our margins. Also, I like how Miva as a platform has grown and evolved over the years becoming a better software than we imagined. The performance and community of Miva users is very responsive and collaborative to help us when we need assistance.

What aspects are problematic or could work better?

No major complaints on the software. The updates take longer than expected sometimes, but that is common in the IT industry. And when they release a new build of the software, it is always well documented, supported, and painless to upgrade.

What specific problems in your company were solved by this product?

It has helped us solve the problems we used to have in importing products, exporting feeds, and capturing sales. I have come to realize that its features far outweighs the cost of the software. It has become a reliable tool in our business

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.