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User review of Miva Merchant

All-time solution for my ecommerce business

- by Jean

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Having been part of their team as a web developer and a client for around 8 years now, Miva is definitely a tool to go by. It has an amazing team which promises a better future for Miva clients. When compared with platforms like Shopify, WooCommerce, osCommerce and BigCommerce, Miva has come on top as the best. The customer support is unmatched as they respond and provide help whether you send them an email or call them. They never disappoint.

What aspects are problematic or could work better?

Miva is a great ecommerce tool. However, it requires improvements in some of the areas. For example the abandoned cart feature is not built-in which forces you to seek elsewhere for such features. Also, their store analytics are not intuitive which makes real-time reporting a headache and thus time consuming. For the community of developers Miva has, they can be more efficient and knowledge in their field to help users of the product in customization and development where the tool is unable to offer such services.

What specific problems in your company were solved by this product?

The slow loading of pages for my ecommerce business is solved. I can now depend on Miva to manage and run traffic on my site. This is due to their robust server setup. When you compare with other platforms, it invites a user friendly experience and helps you to perform tasks in a timely manner and with speeds.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Building Materials

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.