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User review of Miva Merchant

An affordable e-commerce solution for small stores like ours

- by Randolph

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Miva is stable, efficient and priced right within our budget. But what I like best about MIVA is their excellent customer support. Every agent I have worked with made sure to help me as best as they can. This level of customer service is rare in today's marketplace.

What aspects are problematic or could work better?

I just hope the pricing stays fair and reasonable, especially for small shops such as mine. The developer fee is a little over my budget. I was also hoping to have 'tabs' added to my product pages but the cost was too high.

What specific problems in your company were solved by this product?

Its ready theme upgrade has really helped us to stay competitive with the ability to reach mobile and tablet users. Its built-in coupons and other features means we do not have to spend additional money on 3rd party modules anymore. It saves us time and money.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Computer Networking

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.