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User review of Miva Merchant

The best tool for your ecommerce business

- by Lila

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is mobile friendly which means you can run your business on the move. They have great customer support tools including online tutorials that answer most of the questions on how to use the many features that come with the tool. Over the years the developers of the tool have upgraded its features to help improve on its functionality.

What aspects are problematic or could work better?

Although they increased the price of the product not so long ago, I was able to reach a consensus with the management and my price issue was settled. I believe that the tool should have a cart abandonment feature built-in. It would help me to run my online business with the utmost efficiency.

What specific problems in your company were solved by this product?

Due to regular update of its features, I can now rest with the tool and forego any possibilities of looking elsewhere for a similar product. It has proven to be the best in the market. Apart from that, I can get quick feedback for its customer support team, which is a plus.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Sporting Goods

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.