What are the best aspects of this product?
I would say development and customer care. As they didn't try to push as many features as possible in one version and they always proposed with alternative variants for such points as:
- Payment methods;
- Custom Server side.
That's why I need to say not "development" but product launch, as this is more than just "save money" it is a wise direction of own investments.
What aspects are problematic or could work better?
Lack of team members. Sometimes the team is short of developers or marketers to support a product.
What features/services would you like to see in future versions of this product?
I would say, more network possibilities. For instance, they can contact you with some Venture Capitalists but they may not be interested in the product.
What specific problems in your company were solved by this product?
A list of:
1) Full app development;
2) Marketing support;
3) Business Development.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Health, Wellness and Fitness
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?