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User review of Monday.com

Good BUT Not Worth The $$$

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
4 out of 7
Maybe
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
2out of 5
mediocre

PROS & CONS

What are the best aspects of this product?

Easy to Navigate & the different colors are amazing

What aspects are problematic or could work better?

Honestly if it could limit access a bit, like have admin only features so that co-workers can't just click done

What features/services would you like to see in future versions of this product?

Admin vs Employee

What specific problems in your company were solved by this product?

We didn't have problems, but we liked being able to see everything in live time

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

Trial/Demo only

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Environmental Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

Podio

Why did you decide to change it?

We didn't, we still had Podio for Admin's only and wanted something for Employees to be able to see as well.

Are you satisfied with the change?

Nope, the pricing was ridiculous (especially paying by person vs just by the software... we're still doing the data entry so why charge extra) we just made another workspace on Podio, FREE

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enabled management to instantly see who's available and who's currently working.
  • It accelerated the onboarding process of new employees due to its centralized database.

PRICING & COSTS

What was the cost of implementing this product?

We only did the FREE trial so it was FREE

What is your total annual cost for using this product?

Nothing, we left after FREE trial

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

it's FREE

FEATURE DETAILS

Communication

Status Updates
4
very good
Instant Messaging
1
very poor
Activity Feeds
3
ok
Notifications
3
ok
Comments and Voting
2
mediocre
Discussions
1
very poor
User Directory
3
ok
Online Status of Coworkers
3
ok

Content Management

File Sharing
2
mediocre
Document Collaboration
2
mediocre
Version Control
2
mediocre
Tagging
4
very good
Knowledge Base
3
ok
Surveys
1
very poor

Productivity Tools

Task Management
4
very good
Calendar
4
very good
Search
3
ok
Mobile
4
very good
Multi-Language Support
3
ok

Administration

Moderation
4
very good
Access Management
4
very good
Performance and Reliability
4
very good
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