Great and helpful tool but difficult to integrate with our CRM

What are the best aspects of this product?

Monetate is great solution for us, because we can create more personalized experiences for our website and for our customers. We are able to set up new experiences effortlessly, the selection for some options is comprehensive. I am really amazed how quickly we can integrate and set up new experiences via Monetate. We were able to see great results after few weeks of using this app, by simply launching campaigns.

What aspects are problematic or could work better?

In the beginning we were told that we could integrate Monetate with our CRM, but when we set up everything they had some requirements so we can make the integration possible. We thought that this would be great to work with this app and with our CRM at the same time, but now we are really limited to onsite triggers.

What specific problems in your company were solved by this product?

We were able to create more unique experiences for our customers, to present promotions for target audience and to test new on-site experiences with small group of our audience so we can see what performs best before launching something to all visitors.

Are you a current user of this product?

Yes