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User review of Monetate

Supportive and beneficial app

- by Melvin

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Monetate allows us to make immediate and important changes to our site. We are able to test new ideas, to identify what works and what doesn’t, so we can choose what ideas to implement and to work on. Its team support service is great to work with, they are very patient and knowledgeable. They always listen to our feedback and suggestion and they constantly work to improve the app to meet their clients’ needs.

What aspects are problematic or could work better?

At the beginning the dashboard wasn’t really intuitive, but they are improving it.

What specific problems in your company were solved by this product?

We are amazed how small changes may have large impact, especially the ability to change colors, to move product copy. In addition, it helps us in resolving internal discussions and it lets us know how things should look.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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