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User review of Monetate

Wonderful e-commerce tool

- by Danny

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The UI is intuitive and very helpful for our team to make great influence, after all it provides great amount of applications and 3rd party tools that we managed to integrated with our mobile and desktop sites and e-mail. The Monetate’ team service is extremely responsive and proactive. I can clearly say that this is go-to app because provides everything for out team to get the work done and to check the sites.

What aspects are problematic or could work better?

They could improve the merchandising tool, it works well but the predictive analytics needs some improvement.

What specific problems in your company were solved by this product?

We work in a cross-selling merchandise, and with Monetate we are able to improve our order value, to target our customers based on their behavior and demo, to test the content, to create some creative and promotional messaging. It helps us to increase the quantity of testing and the speed of implementing tests. Our conversion rate has increased significantly, thanks to Monetate.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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