Suitable time tracker for small enterprises

What are the best aspects of this product?

Monitask has great accuracy and ease of use. It also has efficient controls such as allowing users to toggle screenshot notification off, which is great to minimize work distractions. The platform comes with accurate tools and metrics that support efficient performance tracking as well as smooth management. This helps in managing all our developers and helps in tracking the time they use for their job. As a result, their work efficiency has improved greatly since we’ve used Monitask.

What aspects are problematic or could work better?

It lacks some important and handy features. First, it doesn’t allow our clients to view and track projects, then see the time our employees are consuming for each task. Second, it doesn’t support the recording of non-billable hours. What I mean is when I only want to show and bill the clients a fraction of the actual entire time we’ve worked for a project, then keep a company record of the hidden and non-billed time we’ve worked for it. Third, it doesn’t sync with other project tracking tools such as Jira and MS Office 360. Fourth, it doesn’t come with screen recording capabilities in video formats. And lastly, it doesn’t sync to our payroll system, that’s why I need to manually export CSV files for it.

What specific problems in your company were solved by this product?

This has helped us a lot during the pandemic crisis since all our employees need to remotely function to continue our operations. Monitask is really a terrific work and time tracking solution for such a workforce setup. It is equipped with good personalization controls that enable us to tweak unique work settings for each employee in the team. Managing projects is very efficient with Monitask too.

Are you a current user of this product?

Yes