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User review of Monk HMS

Best Software for all type of hotels

- by Saravanan Saravanan

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We are using this software for more than 2 years. Monk HMS is the best solutions for all type of hotel operations. Complete Accounts with automatic tally integration.

What aspects are problematic or could work better?

Billing look and feel screens

What features/services would you like to see in future versions of this product?

Automatic check in from the online booking portals

What specific problems in your company were solved by this product?

Evergreen support and service. User friendly software.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provides us real-time business controls
  • It helps us to centralize rate control
  • It reduces double or over-bookings
  • It enables us to manage guest reservations
  • It helps to boost our productivity and sales

PRICING & COSTS

What was the cost of implementing this product?

120000

What is your total annual cost for using this product?

120000

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Main Features

User management
5
amazing
Rates management
5
amazing
Reservations management
5
amazing
Online bookings
5
amazing
Check-in and check-out
5
amazing
Supplementary hotel services
5
amazing
Conference booking and management
5
amazing
Financial and business reports
5
amazing
Housekeeping management
5
amazing
Hotel administration
5
amazing
Accounting
5
amazing
Guest experience management
5
amazing
Integration with online travel agencies
5
amazing
Payment processing
5
amazing
Reviews management
5
amazing
Wearable integration
5
amazing