Great for modern marketing

What are the best aspects of this product?

This application has helped us provide better customer service in general. It gives our agents knowledge about our products, promotions, etc. which resulted in better sales and customer engagement.

What aspects are problematic or could work better?

Crashes several times, but in time crashes happen lesser and lesser.

What specific problems in your company were solved by this product?

Communication between clients and agents have become much efficient.

Are you a current user of this product?

No