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User review of Moxie Knowledgebase

Great support team!

- by Dasia

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Easy to use and their support team is awesome. Whenever we raise issues they always respond immediately with solutions.

What aspects are problematic or could work better?

Nothing.

What specific problems in your company were solved by this product?

We use Moxie in chats and emails. It made our handling much faster and more efficient which we can measure through the metrics sent to customers.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.