What are the best aspects of this product?
Moxie has our tool for customer service centers and we could not be more than happier. They provide our agents the information they need easily and quickly through the search engine function.
What aspects are problematic or could work better?
The aesthetic part for me is lacking. They could make it more modern-looking.
What specific problems in your company were solved by this product?
Great knowledge base, perfect for information that needs to be shared with all agents. Cost-effective, efficient, and paperless.
Are you a current user of this product?
Yes
What is your company size?
More than 100 Employees
What is your industry?
Utilities
EU Office: 1 Agios Georgios Street, 7600 , Athienou, Larnaca, Cyprus
US Office: 120 St James Ave Floor 6, Boston, MA 02116
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