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User review of Microsoft Dynamics GP

The vendor keeps improving the software

- by Flora

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I have been setting up and using Microsoft Dynamics GP from the first version and there is no doubt that the vendor keeps improving the software with each new version. They listen intently to customer feedback and carry out the recommended changes. This is clearly evident in their latest release.

What aspects are problematic or could work better?

You need to use third party apps for a lot of tasks. I think GP should offer more features supported by Microsoft. They should add the top three products used by customers to GP to make it more powerful. Plus, Microsoft products like GP should work with other MS systems. Right now, we have to use workarounds for integration. Another drawback is GP lacks a 64-bit version.

What specific problems in your company were solved by this product?

We are using GP to centralize our billing tasks in our main company office which has given us better control over vendor invoicing and billing. As a result, we are able to do cost analysis and save money by merging different vendors and providing more useful products to our customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Logistics and Supply

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.