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User review of MyCase

An online platform that works just as great.

- by Victoria

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Mycase is super simple in terms of navigation. It enables us to store just about anything we want in the cloud. I get to access docs, schedules, and everything else there. The platform is frequently evolving.

What aspects are problematic or could work better?

Its iPhone app appears to be old. I'm unable to peek into complete names in specific calendar events. There's zero access to the billing part of the app. Invoicing and financials are a bit complex.

What specific problems in your company were solved by this product?

We've solved a number of issues. Thanks to Mycase, things are simpler now. Document and storage management are excellent. We're now capable of having more than one contact per case as well as multiple cases for each contact.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Unavailable

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.