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MyCase Review

MyCase
Our score: 9.0 User satisfaction: 99%

What is MyCase?

MyCase is a web-based legal practice management solution that aims to resolve the inefficient communication between the legal experts and the clients.  The solution has been built by appfolio, a company that develops cloud-based software solutions for small and medium-sized businesses to help them grow. Through MyCase, appfolio offers a complete practice management solution for attorneys and paralegals.

MyCase provides the legal professionals with an all-in-one platform to manage the contacts, scheduling, document management, case management, online billing and invoicing, time tracking, and calendar management.

Being a cloud-based solution, MyCase allows the legal professional to work anytime, and from anywhere; allowing them to do more in less time.

Overview of MyCase Benefits

By calling MyCase a comprehensive practice management solution might sound like a complex software that requires special technical knowledge to handle, but it is not the case. From installation to daily use, all the procedures are easy to use and doesn’t require expert level knowledge to run it.  Legal professionals can easily incorporate MyCase within their office practices.

MyCase takes care of your client experience through a client portal where you can communicate, collaborate and share files with your clients easily. With a centralized document storage in a single platform, you can ensure files can be accessed with ease with transparency and visibility. Thanks to its bank-grade law firm security, you don’t have to worry about keeping your confidential client information and correspondence protected.

MyCase also provides Android and iOS apps for its users. As more and more people are preferring to use mobile instead of desktops and laptops for communication, MyCase makes it possible for legal professionals to manage their legal procedures without worrying about their location. With MyCase mobile app, attorneys can access to all the important documents, send and receive files, send and receive alerts and notification for important events, and keep all the concerned parties updated about any new developments on a specific case.

Overview of MyCase Features

  • Legal Practice Management
  • Automation of tasks and calendar
  • Tracking of time and expenses
  • Document Management
  • Contacts Management
  • Online Payments
  • Client Portal
  • Customizable Templates
  • Invoicing and Billing
  • Android and IOS Apps
  • Payment Scheduling
  • High-level Online Security
  • Case Workflows
  • Integration with Google and Outlook
  • Payment Scheduling

MyCase Position In Our Categories

Because businesses have unique business demands, it is logical they avoid subscribing to an all-in-one, ideal business program. Nevertheless, it would be hard to try to chance on such a software product even among branded software solutions.
The efficient step to do is to narrow down the various major aspects that merit scrutiny such as important features, plans, technical skill ability of the employees, business size, etc. After which, you should conduct your product research comprehensively. Read some MyCase review articles and check out each of the software solutions in your list in detail. Such comprehensive research guarantees you avoid mismatched software solutions and select the one which includes all the features you require business requires in sustaining growth.

Position of MyCase in our main categories:

TOP 3

MyCase is one of the top 3 Law Practice Management Software products

If you are interested in MyCase it could also be beneficial to investigate other subcategories of Law Practice Management Software collected in our database of B2B software reviews.

Every enterprise is different, and may require a specific Law Practice Management Software solution that will be adjusted to their company size, type of clients and employees and even specific niche they cater to. It's not wise to count on getting an ideal app that will be suitable for every company no matter what their history is. It may be a good idea to read a few MyCase Law Practice Management Software reviews first and even then you should remember what the service is supposed to do for your business and your employees. Do you require an easy and straightforward solution with just essential functions? Will you really make use of the advanced tools needed by pros and large enterprises? Are there any particular tools that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid solution that will match your budget.

How Much Does MyCase Cost?

MyCase Pricing Plans:

Free Trial

MyCase

$49 per user/month

MyCase offers an enterprise pricing plans at $39 per user/month (billed annually) or $49 per user/month (billed monthly). The features include:

  • Automation of tasks and calendar
  • Tracking of time and expenses
  • Document Management
  • Contacts Management
  • Online Payments
  • Client Portal
  • Customizable Templates
  • Invoicing
  • Mobile Apps
  • Quickbooks integration
  • LEDES Billing
  • Automatic Payments Plan

 

User Satisfaction

Positive Social Media Mentions 90
Negative Social Media Mentions 1

We realize that when you make a decision to buy Law Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MyCase reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MyCase. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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MyCase Comparisons

MyCase user reviews

Practice management now streamlined for digital-based attorneys.

Read full review >
Cedric
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2018 Company Size: 1-10 Employees Industry: Law Practice

A fabulous platform to have.

Read full review >
Charlene
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2018 Company Size: 1-10 Employees Industry: Law Practice

A great software recommended for small firms.

Read full review >
Elmer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.08.2018 Company Size: More than 100 Employees Industry: Unavailable

My personal sofware review.

Read full review >
Dean
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.04.2018 Company Size: More than 100 Employees Industry: Unavailable

An online platform that works just as great.

Read full review >
Victoria
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.03.2018 Company Size: More than 100 Employees Industry: Unavailable

What are MyCase pricing details?

MyCase Pricing Plans:

Free Trial

MyCase

$49 per user/month

MyCase offers an enterprise pricing plans at $39 per user/month (billed annually) or $49 per user/month (billed monthly). The features include:

  • Automation of tasks and calendar
  • Tracking of time and expenses
  • Document Management
  • Contacts Management
  • Online Payments
  • Client Portal
  • Customizable Templates
  • Invoicing
  • Mobile Apps
  • Quickbooks integration
  • LEDES Billing
  • Automatic Payments Plan

 

What integrations are available for MyCase?

MyCase integrates with the following business systems and applications:

  • QuickBooks Online
  • Microsoft Calendar
  • Microsoft Outlook
  • G Suite
  • Dropbox

MyCase average rating:

Average score
5/5 (9 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jessie

PROS: With MyCase we can easily create invoices, input info whenever we receive payment, there is an option for receiving payment via My Case. We can keep track of trial dates and deadlines, we can link those events to the calendar on our phone. It has great feature for date calculator. We are able to add clients and to provide them with access to their case files. The reports we get are easy to read and detailed. We are allowed to load the documents with cases and expanses. There is timer-function feature that is great when you start working on a project and when you’re done you can fill in the case and it bills your time.

CONS: I wish they could make the timer as widget on my mobile device. It would be great if they could make the invoices more customizable. I think that the message system is unnecessary.

Reviewed 2 years ago

Read full review >

The least favorable review

Kevin

PROS: My case is easy to navigate tool that helps you to keep track of everything in the cloud. I can easily access documents, schedules from a desktop or via app. What I like is that they constantly improve the software and they are always open for new suggestions that we provide to them. There is easy to use document storage instead of wasting my server space.

CONS: They need to update the iPhone app. Full names of specific calendar events cannot be seen and I cannot access the billing portion of MyCase via app. Also, the financials and invoicing can be complicated and it’s not as intuitive as it should be, but once you learn it, it can be easy to use. In addition, adding other employees to some parts can be really difficult and frustrating.

Reviewed 2 years ago

Read full review >

More reviews from 9 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Practice management now streamlined for digital-based attorneys.

Read full review >
Cedric
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.09.2018 Company Size: 1-10 Employees Industry: Law Practice

PROS: MyCase made it possible for me to have all my client files consolidated into one digital space. This ensures accessiblity of documents for me and my clients. The platform is highly secure. My clients are now at ease knowing their sensitive data won't be leaked to other third parties.

CONS: I dislike the fact that clients are forced to own an active account from MyCase. Without it, clients can't make payment. Some of my clients are limited on a consulation basis. That means they're not required to gain portal access which entials to manually set things up so they can make payment.

What do you think about this review? Great Poor

A fabulous platform to have.

Read full review >
Charlene
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.08.2018 Company Size: 1-10 Employees Industry: Law Practice

PROS: Keeping time is a cinch. Invoices can easily be made. It can key in information when payments are received. You can now keep track of trial periods and deadlines, and linking hte calender directly to your phone.

CONS: A product that does great things!

What do you think about this review? Great Poor

A great software recommended for small firms.

Read full review >
Elmer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.08.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Very simple to operate. Billing is functioning great. Case monitoring is easier. A great product really.

CONS: It's been a few years now. They keep making promises of getting the platform integrated with DropBox. At the same time, for document management. So far, they haven't done anything.

What do you think about this review? Great Poor

My personal sofware review.

Read full review >
Dean
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.04.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: It's user-friendly. Once I've subscribed to it, getting all my files in one place was easy to do. I like remotely accessing them wherever I am. I get to access them through my desktop PC and my mobile devices.

CONS: I don't like how templates are being made. Merging documents is difficult. I've tried my best in making templates on my own. So far, I haven't succeeded.

What do you think about this review? Great Poor

An online platform that works just as great.

Read full review >
Victoria
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.03.2018 Company Size: More than 100 Employees Industry: Unavailable

PROS: Mycase is super simple in terms of navigation. It enables us to store just about anything we want in the cloud. I get to access docs, schedules, and everything else there. The platform is frequently evolving.

CONS: Its iPhone app appears to be old. I'm unable to peek into complete names in specific calendar events. There's zero access to the billing part of the app. Invoicing and financials are a bit complex.

What do you think about this review? Great Poor

A functioning software that needs to be upgraded.

Read full review >
Conrad
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.02.2018 Company Size: More than 100 Employees Industry: Law Practice

PROS: Storing documents in segregated folders. Sharing of documents. Reminder notifications for invoices. The part that I like most is its latest update: constantly showcasing overdue invoices whenever each invoice is finished.

CONS: Its mobile app is simply trash. Whenever I try to access it, I'd be forced to log on to its desktop version. Looking at it from a smartphone is terrible. I also hate the fact that you can no longer accept credit card payments.

What do you think about this review? Great Poor

A nice management system that’s entirely cloud-based.

Read full review >
Natalie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.02.2018 Company Size: More than 100 Employees Industry: Law Practice

PROS: This system is capable of handling tasks that are time consuming in a typical law office. It does by simplifying them. Very powerful. A useful and portable tool.

CONS: It's impossible to have a printout of my client's activity in chronological order.

What do you think about this review? Great Poor

We are very satisfied from MyCase

Read full review >
Jessie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.12.2017 Company Size: 1-10 Employees Industry: Law Practice

PROS: With MyCase we can easily create invoices, input info whenever we receive payment, there is an option for receiving payment via My Case. We can keep track of trial dates and deadlines, we can link those events to the calendar on our phone. It has great feature for date calculator. We are able to add clients and to provide them with access to their case files. The reports we get are easy to read and detailed. We are allowed to load the documents with cases and expanses. There is timer-function feature that is great when you start working on a project and when you’re done you can fill in the case and it bills your time.

CONS: I wish they could make the timer as widget on my mobile device. It would be great if they could make the invoices more customizable. I think that the message system is unnecessary.

What do you think about this review? Great Poor

Great software for law departments

Read full review >
Kevin
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.12.2017 Company Size: 1-10 Employees Industry: Law Practice

PROS: My case is easy to navigate tool that helps you to keep track of everything in the cloud. I can easily access documents, schedules from a desktop or via app. What I like is that they constantly improve the software and they are always open for new suggestions that we provide to them. There is easy to use document storage instead of wasting my server space.

CONS: They need to update the iPhone app. Full names of specific calendar events cannot be seen and I cannot access the billing portion of MyCase via app. Also, the financials and invoicing can be complicated and it’s not as intuitive as it should be, but once you learn it, it can be easy to use. In addition, adding other employees to some parts can be really difficult and frustrating.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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