Hassle free app that works well for everyone.

What are the best aspects of this product?

Everyone in the office, including me, loves the app so much. We didn’t have any difficulties transitioning into MyCase, which is something that all of us appreciate. Our cases are now filed accordingly, which is what we need to work seamlessly.

What aspects are problematic or could work better?

Despite its amazing features, it also comes with some issues that can make us feel frustrated. Looking for a specific document from the thousands that we have on the database can be challenging since it does not give you the specific location of the files you are looking. Also, I have noticed that the copy and paste feature does not work on this particular app. Sometimes I would need to use one file as a template for creating another new case file, but since copy-pasting is not allowed, I would need to type the content manually, which is very time-consuming. I am just looking forward to the day to activate this feature to make our lives easier.

What specific problems in your company were solved by this product?

MyCase comes with an additional feature like adding external notes to each document making it easy for us to leave and read updates on each case file. This feature makes it easier for everyone to understand what is going on and what needs to be done. We are currently trying to explore other features that could be very beneficial to our clients. This app is something that we would stick to for a very long time.

Are you a current user of this product?

Yes