What are the best aspects of this product?
MyCase made it possible for me to have all my client files consolidated into one digital space. This ensures accessiblity of documents for me and my clients. The platform is highly secure. My clients are now at ease knowing their sensitive data won't be leaked to other third parties.
What aspects are problematic or could work better?
I dislike the fact that clients are forced to own an active account from MyCase. Without it, clients can't make payment. Some of my clients are limited on a consulation basis. That means they're not required to gain portal access which entials to manually set things up so they can make payment.
What specific problems in your company were solved by this product?
I get to streamline my workflow. I'm able to do this by ensuring files are securely stored in a single location. At the same time, client interactions are consolidated. Great calendar management, time trakcing, and invoice generation.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Law Practice
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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