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User review of SurveyLab

Nothing beats MySurveyLab

- by Tyrese

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The dashboard, metrics, and trends that come with MySurveyLab are the things that caught my attention. They are the best! I’ve tried and used several survey tools before, but MySurveyLab stood out when it comes to data presentation. Also, it enables me to generate reports so I can filter and manage them in my ways.

What aspects are problematic or could work better?

I find some setting and menu a bit complicated. I already take this to their attention, and they promised to simplify them.

What specific problems in your company were solved by this product?

With MySurveyLab, I can effectively track my data that relates to customer satisfaction in a centralized place. Through this, I can immediately see what aspect of my service needs some improvement and make the right decision to increase customer satisfaction.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

Automotive

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.