Price

$9

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MySurveyLab REVIEW

Survey Software

2 user reviews
USER SATISFACTION 100%
OUR SCORE 8.4

What is MySurveyLab?

MySurveyLab is an online survey system that can be used by businesses of any kind and size. It is an ideal tool for those in fields such as employee insights, customer experience, and marketing research. The vendor offers tailored solutions such as professional services, SLA, integration, and on-demand system development. Top customers of this app include Mercedes, Deutsche Bank, Abbott, and Dropbox.

What are the highlights of MySurveyLab? The app is ready to use in minutes, all you require is a web browser, there is no need to install or download any software, it offers professional features, the product is user friendly with a short and easy learning curve, finally, it is secure with HTTPS/SSL encryption.

MySurveyLab surveys works well on any device – PC/laptop, mobile, or tablet. All surveys are completely responsive and they adapt to the device screen. The vendor offers multi-language support including for right-to-left written languages like Persian, Hebrew, and Arabic. You can avail multi-user support, and assign roles and access rights for the surveys you create.

Overview of MySurveyLab Benefits

MySurveyLab is commonly associated to a number of unique benefits, among which:

Advanced question types

The vendor provides 21 different question types including advanced questions like heat maps, hot spots, rating, and NPS.

Branding

Users have full control over their brand. They can adjust survey colors, buttons, and fonts to meet their needs. Plus, they can change URL, and add redirection and company logo.

Real-time reports

Users can track and analyze survey results in a real-time. They can create cross tab reports, and filter and download results.

Reliable security

The vendor offers HTTPS/SSL encryption for your surveys, password strength verification and event log to enable you to track operations on your account.

Online survey panel

You get access to a huge online survey panel, with more than 19 million panelists in 70 countries.

Integration and on-demand development

The vendor supports research process automation, thanks to the integration with solutions on the client side such as BI/DWH, eShop, and CRM. You can automate your work and focus on improving your business.

Mobile surveys

The app supports any device and data collection channel, including PC /laptop, mobile, tablet, QR Code, and SMS. Simply create a survey and the app takes care of adjusting it for any device type and size.

Reliable support

The vendor provides dedicated support to resolve customer issues and their services include training, software development, access to online survey sample, SLA, and consulting.

Multi-language questionnaires

As mentioned earlier, the vendor provides support for multiple languages. The system automatically detects browser language settings and displays correct survey translation.

Overview of MySurveyLab Features

  • Advanced response collection (email, web, popup, web widget)
  • Advanced skip logic
  • Complete survey branding control
  • Cross tab reports
  • Enhanced security (HTTPS/SSL)
  • Export survey results (SPSS, Excel, csv)
  • Integration
  • Mobile surveys
  • Multi-language support (right-to-left, unicode)
  • Multi-user support
  • Online and mobile surveys, questionnaires, tests and forms
  • QR codes
  • Real-time reports
  • Slack integration
  • Zendesk integration

MySurveyLab Position In Our Categories

Position of MySurveyLab in our main categories:

20

MySurveyLab is one of the top 20 Survey Software products

20

MySurveyLab is one of the top 20
Survey Software products


If you are interested in MySurveyLab it may also be sensible to examine other subcategories of Best Survey Software gathered in our database of SaaS software reviews.

Each company has different needs and needs a system that can be personalized for their size, kind of employees and clients, and the particular industry they are in. For these reasons, no software can proffer perfect functionality off-the-shelf. When you try to find a software system, first be sure what you want it for. Read some MySurveyLab reviews and ask yourself do you desire basic functionality or do you require advanced features? Are there any industry-specific functionalities that you are looking for? Find the answers to these questions to aid your search. There are multiple elements that you need to consider and these include your budget, particular business needs, your company size, integration needs etc. Take your time, check out a few free trials, and finally zero in on the app that presents all that you need to boost your company effectiveness and productivity.

How Much Does MySurveyLab Cost?

MySurveyLab Pricing Plans:

MySurveyLab offers four enterprise pricing packages:

Standard Plan – $9/month or $90/year

  • Unlimited questions
  • 1000 responses / month
  • Skip logic
  • CSV

Standard Plus Plan – $29/month or $290/year

  • Unlimited questions
  • 2500 responses / month
  • Skip logic
  • CSV, Excel
  • Survey branding

Professional Plan – $99/month or $990/year

  • Unlimited questions
  • 7500 responses / month
  • Skip logic
  • CSV, Excel, SPSS
  • Survey branding
  • SSL/HTTPS security
  • 5 users
  • Priority support

Enterprise Plan – By quote

  • Unlimited questions
  • Unlimited responses
  • Skip logic
  • CSV, Excel, SPSS
  • Survey branding
  • SSL/HTTPS security
  • 10 users
  • Dedicated support
  • API & integration
  • On-demand development
  • Survey panel
  • White label

User Satisfaction

We realize that when you make a decision to buy Survey Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MySurveyLab reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with MySurveyLab. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

7

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING

MySurveyLab User Reviews

What are MySurveyLab pricing details?

MySurveyLab Pricing Plans:

MySurveyLab offers four enterprise pricing packages:

Standard Plan – $9/month or $90/year

  • Unlimited questions
  • 1000 responses / month
  • Skip logic
  • CSV

Standard Plus Plan – $29/month or $290/year

  • Unlimited questions
  • 2500 responses / month
  • Skip logic
  • CSV, Excel
  • Survey branding

Professional Plan – $99/month or $990/year

  • Unlimited questions
  • 7500 responses / month
  • Skip logic
  • CSV, Excel, SPSS
  • Survey branding
  • SSL/HTTPS security
  • 5 users
  • Priority support

Enterprise Plan – By quote

  • Unlimited questions
  • Unlimited responses
  • Skip logic
  • CSV, Excel, SPSS
  • Survey branding
  • SSL/HTTPS security
  • 10 users
  • Dedicated support
  • API & integration
  • On-demand development
  • Survey panel
  • White label

What integrations are available for MySurveyLab?

MySurveyLab integrates with the following business systems and applications:

  • mypanelbase
  • Salesforce
  • Zendesk
  • Slack
  • CINT
  • ResearchNow
  • Sona Systems
  • Balajcza
  • SALESmanago
  • PrestaShop
  • SuperKsiegowa

User reviews


User reviews in total: 2

2
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Average Rating:

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The most favorable review

Jim

4 months ago


Pros:
So many things to love with this tool. It has a lot of features like a speedy survey creation and lightning fast extraction on matrix questions, logic, filters, and etc. It generates real-time reports. It makes things convenient. Support are true professionals who cater to any issues and inquiries.

Cons:
I love just about everything it's offering. But if there's anything that needs addition, it would be things for expressing emotions and icons.

The least favorable review

Jeanette

7 months ago


Pros:
Being able to use multiple chanels in gathering answers and varying questions. It offers limitless survey numbers and reports in real-time. It collects and makes an analysis of responses for a wide range of projects. All these are being done in a single place.

Cons:
The functionality it provides are all thumbs up in my book. There's nothing it lacks.

Published 4 months ago
Verified
user
So many things to love with this tool. It has a lot of features like a speedy survey creation and lightning fast extraction on matrix questions, logic, filters, and etc....



What do you think about this review? Great Poor
Published 7 months ago
Verified
user
Being able to use multiple chanels in gathering answers and varying questions. It offers limitless survey numbers and reports in real-time. It collects and makes an...



What do you think about this review? Great Poor

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