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User review of SurveyLab

User support is a big help

- by Frank

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It comes in a convenient monthly payment deal. I find the drag and drop features very useful for my tasks. The user support is also great because they easily answer all my queries regarding the tool.

What aspects are problematic or could work better?

It loads quite sluggishly, although it is somehow satisfactory for me. Also, some of its essential features are difficult to see.

What specific problems in your company were solved by this product?

The tool has reliable technical support that helps me anytime. Also, its monthly payment deal is perfect for academic research purposes.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.