What are the best aspects of this product?
Affordable compared to competition.
Easy to use, very user friendly interface.
Best customer care, I was guided every step of the way. Every question or concern I had was addressed almost immediately by all means possible i.e. Google meet calls, phone calls and email.
What aspects are problematic or could work better?
So far so good, I have not had a problem or anything I would wish to ask be added.
What features/services would you like to see in future versions of this product?
I believe I have everything I needed.
What specific problems in your company were solved by this product?
Backups for servers and databases.
Replication for servers to be prepared for disaster recovery,
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Education Management
Did your company use a different software before this one?
Yes
What software did you use before?
Veeam
Why did you decide to change it?
Initially, the affordability but also came to find Nakivo more user friendly
Are you satisfied with the change?
100%
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
$2400
What is your total annual cost for using this product?
$480
Did you get any discount for this product? How much?
10%
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