What are the best aspects of this product?
Really easy to setup, no need of a training, very affordable (using it for backing up a Nutanix cluster)
What aspects are problematic or could work better?
Actually I haven't found any real problems, maybe some technicians or resellers from my home country Germany may have a problem with English speaking sales and support team - but I had absolutely no problems.
What features/services would you like to see in future versions of this product?
Remote upgrade of Synology Transporters would be fine.
What specific problems in your company were solved by this product?
Veeam couldn't backup our file server (5 TB) any more, didn't find a solution with Veeam support in weeks.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
Yes
What software did you use before?
Veeam Backup and Replication
Why did you decide to change it?
Because Veeam couldn't backup our file server any more, not solved by support in weeks.
Are you satisfied with the change?
Yes.
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
305 EUR licence, same amount for setup
What is your total annual cost for using this product?
305 EUR
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Reseller discount possible.
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