What are the best aspects of this product?
Many enterprise level features in a product easy to install, configure and update. Ready to run OVA linux based appliances to deploy a cost-effective solution in minutes. The web interface is easy to use and you can create a user that can recover files without recovering VMs. Many powerful features such as replication, self healing, backup to the cloud, etc are included at no addictional cost.
Technical support is very fast and responsive.
What aspects are problematic or could work better?
The interface is web based so its responsiveness depends on resources and browser.
What features/services would you like to see in future versions of this product?
Automatic pending snapshot management and alert.
What specific problems in your company were solved by this product?
Reliable backup of dozens of customers since we are MSP.
Are you a current user of this product?
Yes
How long have you been using this product?
3-5 years
What is your company size?
11-50 Employees
What is your industry?
Computer & Network Security
Did your company use a different software before this one?
Yes
What software did you use before?
Veeam
Why did you decide to change it?
Not changed, we use both
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
1K
What is your total annual cost for using this product?
4K
Did you get any discount for this product? How much?
4%
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