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User review of NAKIVO

Fast and confiable backup

- by Raul Lopez

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Very flexible and fast backup program, whether it is a vm or a physical server, sql databases or office 365 accounts. Lots of options and very confiable. Clean and understandable interface and support techs are very swift.

What aspects are problematic or could work better?

None, by the moment

What features/services would you like to see in future versions of this product?

Installation on the same physical server it protects.

What specific problems in your company were solved by this product?

BAckup and disaster recovery for our customers.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Hardware

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Acronis

Why did you decide to change it?

Swiftness, options, ui

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It keeps our data protected in case of emergencies.
  • It reduces the workload on our frontline IT staff.
  • It restores lost files quickly and easily.

PRICING & COSTS

What was the cost of implementing this product?

Average

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.