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User review of NAKIVO

Fast backup and clean, easy to use interface

- by Chris BARON

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Fast backup
Good compression
Easy to setup and manage

What aspects are problematic or could work better?

Free version is only free for a year.

What features/services would you like to see in future versions of this product?

It's great as it is

What specific problems in your company were solved by this product?

Having previously used Unitrends, when that crashed unrecoverably a few months ago, their support weren't willing to provide any help so I looked around for alternatives. As we use a Synology NAS, I found Nakivo would run native on that, allowing me to remove the bloated Unitrends server from our ESXi host. Unfortunately with the very limited memory in our Synology it rather struggled once Nakivo was installed so we ended up adding the Nakivo VM to our ESXi host which runs like a dream.

The Nakivo web interface is MUCH simpler than Unitrends. At first I was worried it wouldn't do what I wanted in terms of setting up daily backups, retaining weekly backups for a month, monthly backups for a year and replicating everything to an off-site archive for additional security. It took a while to get my head around how simple the interface was compared to Unitrends but then it was easy to set up the schedule and replication I needed.

It felt too simple so I was a little concerned whether it would actually do it but having been using it for many months now and having done test restores from both the live backup repository and the archive repository I'm fully confident it's doing what it should.

The most positive benefit however is the speed of backup. Our weekly full backup used to take 4 hours using Unitrends, now it takes under an hour on exactly the same hardware! Similarly the daily incremental used to take 30 minutes now it takes about 6 minutes. The reduces the load on our servers and network considerably.

The compression of the backups is also much better so where as I struggled for space on the live repository before, now I can get many more backups in much less space which is great.

I needed a little support to get the restores working initially, but despite using the free version the Nakivo support team were happy to help and quickly resolved the issue with a couple of emails unlike Unitrends who won't talk to anyone now without a paid support contract.

So, compared to the Unitrends setup I now have backups that are 4x faster, use much less space, have an interface that is very easy to use and have good support. Well done Nakivo; I wouldn't go back to Unitrends if they paid me!

UPDATE : After a year the free version expired and it's not renewable which was disappointing but because it's so easy and reliable I wanted to stick with Nakivo and managed to negotiate a reasonable price to protect our small setup. Definitely worth the money.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Real Estate

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Unitrends

Why did you decide to change it?

Too slow and poor support

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It keeps our data protected in case of emergencies.
  • It reduces the workload on our frontline IT staff.
  • It restores lost files quickly and easily.

PRICING & COSTS

What was the cost of implementing this product?

142.68 GBP

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

50%

FEATURE DETAILS

Main Features

Data compression
5
amazing
Access to open files
4
very good
Volumes
4
very good
Differential and incremental backups
5
amazing
Schedules
5
amazing
Encryption
3
ok
Versioned backups
4
very good
Data recovery
5
amazing
Data deduplication
5
amazing
Virtual server backup
5
amazing