User review
of NAKIVO
Great Customer Service
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
It is precisely in times of unforeseen difficulties that you see whether a company has the ability to support its customers.
When there are situations that seem out of their power, but with small gestures, presence and support are overcome.
Nakivo and the entire Customer sevice group have shown that they have this adaptive component, indispensable for a better world, especially thanks to the ITC contribution.
Record that the machines are either useful to man, or they are useless.
Thanks to all of you at NAKIVO.
What aspects are problematic or could work better?
Everything can be improved
What features/services would you like to see in future versions of this product?
Network flow monitor between all components. Is very difficoult to understand if 2 transporter can dialogue between themself throught WAN
What specific problems in your company were solved by this product?
Help us to fight actual Pandemic Crisis!
Are you a current user of this product?
No
USER DETAILS
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
51-100 Employees
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Trilead
Why did you decide to change it?
it\'s too long to explain
Are you satisfied with the change?
YES!
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It keeps our data protected in case of emergencies.
- It reduces the workload on our frontline IT staff.
- It restores lost files quickly and easily.
PRICING & COSTS
What was the cost of implementing this product?
.
What is your total annual cost for using this product?
.
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
.
FEATURE DETAILS
Main Features
Data compression very good
4
Access to open files very good
4
Volumes amazing
5
Differential and incremental backups amazing
5
Schedules very good
4
Encryption very good
4
Transaction mechanism amazing
5
Versioned backups amazing
5
Data recovery very good
4
Data deduplication very good
4
Virtual server backup amazing
5
Privacy and control amazing
5
Data security amazing
5
