What are the best aspects of this product?
Excellent product and outstanding customer support. I've been using it for two years across four different locations, and the few issues I've encountered were promptly resolved by the highly responsive technical support team. Performance is good, and the features are comprehensive for my needs. While it may be considered somewhat basic compared to some competitors, I have no complaints about its functionality.
What aspects are problematic or could work better?
there could be more details in case of something is not working
What specific problems in your company were solved by this product?
VMware and HyperV backup
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
More than 100 Employees
What is your industry?
Apparel & Fashion
Did your company use a different software before this one?
Yes
What software did you use before?
Data Protector
Why did you decide to change it?
price and functionality
Are you satisfied with the change?
absolutely
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
How long is your contract with the vendor?
Unlimited
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