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User review of NAKIVO

Nakivo Review

- by Emmanouel Pavlidis

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

We use Nakivo to back up our VPS servers and NAS devices. The UI and features are quite satisfactory with several expansion possibilities. We liked the new MSP feature where you can give specific access to users for specific machines.

What aspects are problematic or could work better?

There are features that seems to be mandatory is this king of products, like the ability to exclude directories from a backup job and it would be nice to be implemented.

What features/services would you like to see in future versions of this product?

There are features that we would like to be integrated such as the ability to exclude directories, the creation of an image for bare metal restore as well as the creation of Plesk integration to use Nakivo as a Plesk backup tool.

What specific problems in your company were solved by this product?

The security of our data and our customers data and the ability to recover them when something happens.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Comet Backup

Why did you decide to change it?

Mainly because Comet changed its pricing and became very expensive

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It keeps our data protected in case of emergencies.
  • It enables us to protect and save our data in the cloud.
  • It restores lost files quickly and easily.

PRICING & COSTS

What was the cost of implementing this product?

It was affordable comparing with other simmilar products

What is your total annual cost for using this product?

350€

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Main Features

Data compression
4
very good
Access to open files
3
ok
Volumes
3
ok
Differential and incremental backups
4
very good
Schedules
4
very good
Encryption
4
very good
Transaction mechanism
4
very good
Versioned backups
4
very good
Data recovery
3
ok
Data deduplication
3
ok
Virtual server backup
4
very good
Privacy and control
3
ok
Data security
4
very good