What are the best aspects of this product?
The ease of use and web interface that works out of the box is a fantastic feature
What aspects are problematic or could work better?
Some of the backup configuration options are not intuitive and the transporter component has to be installed on ESXi for optimal perforamance. This is no explained very well on any of the documentation. The web support / knowledge base could be more comprehensive
What features/services would you like to see in future versions of this product?
Compatability with Backblaze and other cloud providersw
What specific problems in your company were solved by this product?
Backup and restore of full VMs
Are you a current user of this product?
How long have you been using this product?
Less than 1 year
What is your company size?
Did your company use a different software before this one?
How did your company implement this product?
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?