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User review of NAKIVO

Robust and easy VM backup solution

- by Robert O'Mara

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

- Institutive and easy to use.
- Flexible backup and restore options
- Cloud as well as local backup possible
- Reasonable cost
-Excellent support

What aspects are problematic or could work better?

- There can be some problems when moving to a newer version, have always been sorted by support or in the next version.

What features/services would you like to see in future versions of this product?

I honestly cannot think of anything at the moment. For a small company such as ours it is perfect.

What specific problems in your company were solved by this product?

Offsite backups. Previously we used tape or external hard drives which were difficult to manage and not very secure. Now we use the cloud backup to the Amazon EC2 (other cloud options are also available). There is a cost from Amazon for this, but it is definitely worth it.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Warehousing

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

In house backup scripts in Linux.

Why did you decide to change it?

We were only backing up various files and not full VMs. We felt that so much work goes into setting up a server, not just the data on it but the custom configuration that we needed to do full VM backups to allow for the least downtime in case of disaster.

Are you satisfied with the change?

Yes, extremely. So far it has met all our needs and never let us down.

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It keeps our data protected in case of emergencies.
  • It reduces the workload on our frontline IT staff.
  • It enables us to protect and save our data in the cloud.
  • It restores lost files quickly and easily.

PRICING & COSTS

What was the cost of implementing this product?

Cost of the product + 3 days of in house IT engineer.

What is your total annual cost for using this product?

We pay for annual support, thats' it. Approx €366 for Nakivo Baackup & Replication Pro Essentials on 6 sockets.

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Cannot remember.

FEATURE DETAILS

Main Features

Data compression
4
very good
Access to open files
4
very good
Volumes
4
very good
Differential and incremental backups
4
very good
Schedules
4
very good
Encryption
4
very good
Transaction mechanism
4
very good
Data recovery
5
amazing
Data deduplication
4
very good
Virtual server backup
5
amazing
Privacy and control
4
very good
Data security
4
very good