What are the best aspects of this product?
Free for very small companies, it is how I started.
Simple interface
Works well with free ESXi producing differential backups with proprietary method
Backup of Exchange server and SQL
What aspects are problematic or could work better?
Annoying email every hour when repository is not accessible
Cannot set email warning per repository (for example I have a user designated to take weekly backups using a transporter on his computer. That transporter and the USB repository is offline 6 days / week)
Restricted job editing. For example suppose you have a problematic repository and a copy of it. The most simple fix is to delete and recreate the repository, but you cannot do it before deleting any job using it. It happen to me at least 5 times.
Repositories became corrupted easy in case of backup interrupts.
What features/services would you like to see in future versions of this product?
Better Exchange restore
What specific problems in your company were solved by this product?
Simple, reliable backups with de-duplication at affordable cost.
I support 10 small companies and half of them have only 2-4 virtual guests. The free version helped me to chose this program for all companies, buying licenses where necessary.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Computer Networking
Did your company use a different software before this one?
Yes
What software did you use before?
xsibackup
Why did you decide to change it?
Differential backups, graphical interface, Exchange granular restore.
Are you satisfied with the change?
Yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2B
How did using this product affect your business goals?
What was the cost of implementing this product?
low
What is your total annual cost for using this product?
difficult to estimate if we take in account the maintenance and problem solving. Under 500 euro / server
Did you get any discount for this product? How much?
yes
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