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User review of NAKIVO

Simple, Afordable, Reliable, Fast Support.

- by Ovidiu Publius

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Free for very small companies, it is how I started.


Simple interface


Works well with free ESXi producing differential backups with proprietary method


Backup of Exchange server and SQL





What aspects are problematic or could work better?

Annoying email every hour when repository is not accessible


Cannot set email warning per repository (for example I have a user designated to take weekly backups using a transporter on his computer. That transporter and the USB repository is offline 6 days / week)


Restricted job editing. For example suppose you have a problematic repository and a copy of it. The most simple fix is to delete and recreate the repository, but you cannot do it before deleting any job using it. It happen to me at least 5 times.


Repositories became corrupted easy in case of backup interrupts.

What features/services would you like to see in future versions of this product?

Better Exchange restore

What specific problems in your company were solved by this product?

Simple, reliable backups with de-duplication at affordable cost.


I support 10 small companies and half of them have only 2-4 virtual guests. The free version helped me to chose this program for all companies, buying licenses where necessary.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Networking

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

xsibackup

Why did you decide to change it?

Differential backups, graphical interface, Exchange granular restore.

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It keeps our data protected in case of emergencies.
  • It reduces the workload on our frontline IT staff.
  • It enables us to protect and save our data in the cloud.
  • It restores lost files quickly and easily.

PRICING & COSTS

What was the cost of implementing this product?

low

What is your total annual cost for using this product?

difficult to estimate if we take in account the maintenance and problem solving. Under 500 euro / server

Did you get any discount for this product? How much?

yes

FEATURE DETAILS

Main Features

Data compression
4
very good
Access to open files
5
amazing
Volumes
4
very good
Differential and incremental backups
3
ok
Schedules
4
very good
Encryption
5
amazing
Versioned backups
5
amazing
Data recovery
5
amazing
Data deduplication
4
very good
Virtual server backup
5
amazing
Privacy and control
5
amazing
Data security
4
very good