Namely takes money out for 401K, but never deposits it into the 401K account.

What are the best aspects of this product?

Namely allows employees to manage their information, but does so across multiple sites - e.g., namelypayroll - instead of a single web app, which is a strange experience. (You can't sign in directly to namelypayroll, but rather the link from namely.

What aspects are problematic or could work better?

They do 401K contributions poorly. The deposits aren't on time while withdrawals come out every paycheck, the deposits don't appear for months at a time.

What features/services would you like to see in future versions of this product?

Better single sign on experience, but money management - and they just need to get 401K deferrals right. There's no excuse here. They owe those that have missing deposits money, since there's no money for potential gains over time in the account.

Additionally, they don't have great org charts. Payroll doesn't include year to date summaries.

What specific problems in your company were solved by this product?

HR management, but the fact the money disappears is totally unacceptable, regardless of any other solution it providers.

Are you a current user of this product?

Yes