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Namely Review

Namely
Our score: 8.8 User satisfaction: 95%

What is Namely?

Namely is a comprehensive human resources suite that unifies components of payroll, talent management, and benefits. The software has been the HR management platform of choice for about 400 companies and has handled more $2.5 billion in annual payroll and approximately 60,000 employees globally. Namely is a cloud-based program that enables companies to adhere and manage compliance and then streamline basic and complex HR processes, including payroll, benefits and talent management. The system is designed for mid-market companies and help them with stay on top of complicated processes of managing employee information or calculating paychecks that accurately shows deductions for taxes and contributions for benefits such as health insurance.

Overview of Namely Benefits

Namely is a very straightforward human resources management platform that is built to do more than just simplify companies do HR. It is an end-to-end HR, payroll, and benefits solution that easily fits well into any company culture. The system comes with a robust set of features, all designed to simplify and accelerate HR processes and workflows. Among the offerings it brings to the table include payroll, benefits administration, a robust HRIS, 360° performance reviews, time off tracking, goals, team planning, reporting, and more. With Namely, you have a unified location where you can manage all of your HR data. There are tons of customization options as Namely is configurable. This means users can easily scale the system based on their needs and business requirements. The software also comes with a powerful permissions engine that allows organizations build layered access levels to protect specific information, reports, views, and functions from unauthorized individuals. Client support is also noteworthy. Namely provides a dedicated Account Manager for each client and can deliver 24/7 support in using all features within Namely’s platform. Namely gives users the edge when it comes to HR management. The technology they use is very simple and straightforward plus highly scalable. It is no wonder why many businesses describe Namely as a “light years ahead” HR platform.

Overview of Namely Features

  • Mobile App
  • Custom Profiles
  • Org Charts
  • Time Off Tracking
  • Reporting
  • Calendar
  • Resources
  • Roles and Permissions
  • Field History and Accounting
  • Workflows
  • Health Insruance
  • FSA and HSA
  • Telehealth
  • Life and Disability
  • Accident
  • Employee Wellness
  • Commuter
  • 401k
  • Non-traditional offerings

Namely Position In Our Categories

Because companies have particular business-related needs, it is sensible they abstain from choosing an all-encompassing, “perfect” solution. Having said that, it would be difficult to try to pinpoint such an app even among popular software systems. The practicable thing to do is to write down the different essential functions that entail careful thought such as critical features, packages, technical skill levels of staff members, company size, etc. After which, you must follow through the research fully. Read these Namely review articles and look into the other software systems in your shortlist more closely. Such well-rounded product research can make sure you take out mismatched applications and subscribe to the system that includes all the function you require company requires.

Position of Namely in our main categories:

TOP 50

Namely is one of the top 50 Accounting Software products

TOP 50

Namely is one of the 50 Applicant Tracking Software products

TOP 50

Namely is one of the top 50 HR Software products

Namely is also listed in the following subcategories:

Each company has its own characteristics, and may call for a particular type of HR Software solution that will be adjusted to their company size, type of clients and employees and even individual industry they deal with. You should not count on getting an ideal solution that will be suitable for each business regardless of their background is. It may be a good idea to read a few Namely HR Software reviews first and even then you should remember what the software is intended to do for your business and your employees. Do you need a simple and straightforward app with just essential functions? Will you really make use of the advanced tools required by experts and big enterprises? Are there any particular tools that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to locate a reliable service that will fit your budget.

How Much Does Namely Cost?

Namely Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Namely’s SMB and enterprise pricing information is available only upon request. Contact the company for enterprise pricing information and other product details.

User Satisfaction

Positive Social Media Mentions 129
Negative Social Media Mentions 7

We realize that when you make a decision to buy HR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Namely reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Namely. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Namely Comparisons

Namely user reviews

It is a must have tool in our company

Read full review >
Carla
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: More than 100 Employees Industry: Online Media

Flexible and easy to use tool for keeping organized all your data

Read full review >
Brett
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2019 Company Size: More than 100 Employees Industry: Entertainment

Great tool with great features

Read full review >
Regina
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: Internet

Don’t Fall For It

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

2/5

Value for Money

3/5

Ease of Use

Published on: 31.05.2019 Company Size: More than 100 Employees Industry: Computer Software

Everything is easier with Namely

Read full review >
Wilfred
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.04.2018 Company Size: 11-50 Employees Industry: Computer Software

What are Namely pricing details?

Namely Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Namely’s SMB and enterprise pricing information is available only upon request. Contact the company for enterprise pricing information and other product details.

What integrations are available for Namely?

Namely integrates with the following business systems and applications:

  • NetSuite
  • iCIMS
  • Greenhouse
  • Jazz
  • Jobvite
  • Lever
  • The Applicant Manager
  • Wokable
  • JobScore
  • Adobe
  • Replicon
  • TSheets
  • TimeClock Pls
  • Vintage Hill
  • Capatin401
  • Honest Dollar
  • Radius
  • SimplePay
  • Any Perk
  • Bitium
  • Sherpaa
  • Bonusly

Namely average rating:

Average score
4.8/5 (12 user reviews)
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Thomas

PROS: Namely meets our needs in many ways, but what’s most beneficial for us are the performance reviews, they brought us to a higher level. We use wizard to choose the elections and the feed is directly sent to our carriers. This is a great choice instead of using huge amount of paper. Our work is now easier, especially because we can create various types of reviews: annual, quarterly and even 360 with less effort via performance platform.

CONS: Namely is a new product and it is normal to run into some issues. But the good thing is that they always improve the program and they are very open to new ideas and feedback

Reviewed 2 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: The HRIS front end is good for onboarding and employee information management. And the Analytics tool is a major upgrade (because they implemented Looker's product instead of building something themselves). The native Namely reporting is really really bad - it cannot even sort dates correctly.

CONS: Benefits Administration and Payroll products are very bad. Be sure you ask to see these in detail when you're buying because they will mostly show you the glossy front end. The part your teams actually needs to work in is pretty terrible and very poorly tied together. We are constantly finding things that Namely needs to fix, and they usually don't fix it correctly the first time.

Reviewed 9 months ago

Read full review >

More reviews from 12 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

It is a must have tool in our company

Read full review >
Carla
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.09.2019 Company Size: More than 100 Employees Industry: Online Media

PROS: Namely has great features and I love all of them even though I never knew I will use them. I love the “view as” option, I am able to keep track of my employees and to see what they are able to see and help them when they need some answers or for certain updates. It is really helpful tool when the enrollment is open and I am allowed an easy access when creating report for someone. The system is very customizable, we are able to keep track of huge amount of data. This system is really important to our managers they use it more than a normal payroll system. I am able to create various levels of access for every type of users.

CONS: As I said before, this product has many features but some of them are not fully customizable. For example we named “Anniversaries” into “Fooliversaries” and we couldn’t change the word anymore. Also, it would be great if they could implement an options where the managers can see employees’ birthdays.

What do you think about this review? Great Poor

Flexible and easy to use tool for keeping organized all your data

Read full review >
Brett
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2019 Company Size: More than 100 Employees Industry: Entertainment

PROS: We can easily adapt Namely to our company’s needs. I love how they are open to new suggestions and feedback from their clients and they do anything to improve their product so it can fit their customers’ needs. I love the New Hire on-boarding functions, this will reduce the difficulties of adding new employee. I have to say that I am really amazed of its customer service and support, they offer us direct contact with our manager who helps us to solve the issues.

CONS: The only thing I would change is the ability to keep the account manager from the start instead of having someone new to be our guide and account manager. This is not big deal, but as we work directly with our account manager we build trust with him and we really want to continue to work with him instead of having a new one. Also, it would be great to pair the client and a specialist in same time zone because of the scheduling of calls.

What do you think about this review? Great Poor

Great tool with great features

Read full review >
Regina
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: Internet

PROS: Easy to use and intuitive product for both administration and front-end users. The field of usage is flexible and it provides security roles to align in way that we can easily resolve problems. The roadmap is open to all clients’ opinions, they always hear their customer’s voice, feedback and suggestions. They always look for new ways to engage with their users and to develop new features that will meet their users’ needs. I want to see their new features.

CONS: Even though this is great product they always have some room to improve themselves and to grow on the workflow side. I really want to see some changes they keep in store and to find new ways to utilize the security groups. I believe they will work on their improvement and enhancement especially when it comes to Reporting Engine. We don’t use tons of papers anymore and this is great step for us. We want a software where we can keep track of every kind of data (more history, calculated fields and better filter capabilities).

What do you think about this review? Great Poor

Don’t Fall For It

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

2/5

Value for Money

3/5

Ease of Use

Published on: 31.05.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: The HRIS front end is good for onboarding and employee information management. And the Analytics tool is a major upgrade (because they implemented Looker's product instead of building something themselves). The native Namely reporting is really really bad - it cannot even sort dates correctly.

CONS: Benefits Administration and Payroll products are very bad. Be sure you ask to see these in detail when you're buying because they will mostly show you the glossy front end. The part your teams actually needs to work in is pretty terrible and very poorly tied together. We are constantly finding things that Namely needs to fix, and they usually don't fix it correctly the first time.

What do you think about this review? Great Poor

Everything is easier with Namely

Read full review >
Wilfred
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.04.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: We love Namely’s automation, it helps us to empower the employees so they can serve themselves and our managers are able to make changes on behalf of their employees so that everything flows into the payroll and benefits.

CONS: There is nothing I dislike about Namely.

What do you think about this review? Great Poor

Each employee’s information is in one place

Read full review >
Grady
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.03.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I love the ability to connect everything, starting from ATS to on-boarding, benefit enrollment and payroll. Everything is in one place, every piece of information. Namely, allows our employees to go to the one specific person who is responsible for something specific instead of going around from place to place to get the help.

CONS: They need to work on the configuration settings, to implement more integrations and I really need the e-signature feature. Also, we would like to make an integration with DocuSign and API. I would like to see more instructions and documentations on integrations, because we have made an integration with ATS but we are not sure how this will affect our process for on-boarding employees.

What do you think about this review? Great Poor

Very satisfied

Read full review >
Vivian
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Firstly, I am amazed of their customer service, they will guide through every step and they will try to fix every issue you face no matter how insignificant may be. It is very customizable and easy to use the reports writer. I provides great integration with other parts of the system (Payroll, Benefits and Talent). It is amazing how this tool is extra responsive and meets all our needs.

CONS: They need to work on the scalability, it is true that they come up with the solution but the timelines are pushed back for e.g. in carrier feeds on benefits platform and eSign in on-boarding tool.

What do you think about this review? Great Poor

Our HR tech is accessible and all our data is stored in one place because of Namely

Read full review >
Tommy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: What I love about Namely is the design and functionality. Our employee engage with social-media-esque. We use various applications daily and the fact that we needed another HR tool means that we wanted to make the workflow for our team accessible and friendly. Namely doesn’t lose the functionality nor tis reporting capability.

CONS: To be honest, I don’t really have problems with Namely, its customer service is great I can ask questions and I get the answers immediately without fail.

What do you think about this review? Great Poor

Namely holds 4 important keys of HR function

Read full review >
Eileen
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: Namely combines a few important aspects into one system and those are: Payroll, Benefits, HRIS and Performance Reviews. It allows even two people to manage the whole HR process. Every employee can look into the system and find out about their tenure. The other good thing is that we can retain our current broker and still keep track with Namely. It provides great features such as: Payroll Process, Reporting, Online enrollment, custom flow and many more. This product is customizable and allows you to design and reflect your own flow into one system.

CONS: It would be great if they could include information tags for some fields, because sometimes I don’t know what am I doing on the benefits side. At the beginning the on-boarding was difficult for us. My advice is to roll out the HRIS first and then to roll out the Payroll, work in steps instead of rolling out everything at once.

What do you think about this review? Great Poor

Namely takes money out for 401K, but never deposits it into the 401K account.

Read full review >
Joel Headley
2/5

Overall impression

1/5

Customer Support

1/5

Value for Money

2/5

Ease of Use

Published on: 28.12.2017 Company Size: More than 100 Employees Industry: Computer Software

PROS: Namely allows employees to manage their information, but does so across multiple sites - e.g., namelypayroll - instead of a single web app, which is a strange experience. (You can't sign in directly to namelypayroll, but rather the link from namely.

CONS: They do 401K contributions poorly. The deposits aren't on time while withdrawals come out every paycheck, the deposits don't appear for months at a time.

What do you think about this review? Great Poor

Namely is a great product and really helpful for any kind of business

Read full review >
Irving
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.12.2017 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Namely knows how to integrate with various resources for employees in a format that is suitable for small and growing companies. This product is not like any others in the market, some of them offer bells and whistles and that is not what everyone needs. Namely is great tool when it comes to handling payroll.

CONS: I wish they could build an ATS and a learning tutorial. I am fully aware that this is new product and that’s why I can only give suggestion. There is nothing that I dislike about this product.

What do you think about this review? Great Poor

We are very satisfied from this product

Read full review >
Thomas
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 15.12.2017 Company Size: More than 100 Employees Industry: E-Learning

PROS: Namely meets our needs in many ways, but what’s most beneficial for us are the performance reviews, they brought us to a higher level. We use wizard to choose the elections and the feed is directly sent to our carriers. This is a great choice instead of using huge amount of paper. Our work is now easier, especially because we can create various types of reviews: annual, quarterly and even 360 with less effort via performance platform.

CONS: Namely is a new product and it is normal to run into some issues. But the good thing is that they always improve the program and they are very open to new ideas and feedback

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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