What are the best aspects of this product?
I really enjoy the simplicity of the software itself. It is easy to use and navigate. I like that it saves customers and their information. I also like that it tracks how much each car has made, and how much each customer has spent.
What aspects are problematic or could work better?
The communication with the team could have been better. I give them a few passes because it was mid-Covid when we began and a few employees were not available or left during my starting process.
What features/services would you like to see in future versions of this product?
I would love to have access to an app that all customers can use, to book easily, receive payments and manage the rentals completely on their own. I was told this was an option already, but it may be out of my budget for now.
What specific problems in your company were solved by this product?
This product covered all of the rentals besides the cleaning and prepping of the cars. It really saved us a lot of work. Training was quick and it has been easy to use.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Retail
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
$1500
What is your total annual cost for using this product?
$1200
Did you get any discount for this product? How much?
No.
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